Support Services Assistant

U.S. Department of Justice; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Department of Justice is advertising a GS-7 administrative support position in Mobile, AL. The role requires handling a broad range of clerical duties, customer service, and office coordination for internal and external stakeholders.

Eligibility includes ICTAP/CTAP considerations; candidates must meet qualification standards and may be prioritized per program guidelines. This announcement reflects opportunities under Merit Staffing procedures and related federal recruitment rules.

Qualifications

• Specialized experience is defined as performing a wide range of administrative, technical, and clerical support duties.

Responsibilities

• Provide customer support to internal and external customers.
• Maintain office supplies and supply rooms.
• Coordinate USPS, mail, and courier services.
• Process and record checks; maintain file arrangement systems.
• Enter information into electronic recordkeeping systems.
• Organize and archive physical and electronic files.
• Provide office automation support (e.g., documents creation, editing, storage).
• Troubleshoot basic office equipment such as copiers and date stamps.

Skills

Customer service

Office coordination

Data entry

Recordkeeping

Tools

Microsoft Office

SharePoint

Job description

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement.

This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-ALS-13037605-ST. GS 7: To be eligible at the GS-7 level, you must have at least one year of specialized experience equivalent to the GS-6 level.

Specialized experience is defined as performing a wide range of administrative, technical, and clerical support duties such as providing customer support to internal and external customers; maintaining office supplies and supply rooms; USPS, mail, and courier service coordination; processing and recording checks, maintaining file arrangement systems; entering information into an electronic recordkeeping system(s); organizing and archiving physical and electronic files; providing office automation support (e.g. creating, copying, editing, storing, retrieving a variety of documents); basic troubleshooting of electronic office equipment (e.g. copiers, mail machines, date stamps, and basic computer issues).

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.