Support Service Admin

Dane Street, LLC; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Voluntary life insurance

401k with company match

Paid time off

Apple equipment stipend

Job summary

Dane Street, LLC in Palm Beach Gardens, FL, is seeking a Support Service Admin to handle incoming and outgoing mail, package IT equipment, assist with deliveries, and provide general administrative support.

The ideal candidate has a High School Diploma (preferred), experience in healthcare or insurance is a plus, and strong attention to detail, communication, time management, and proficient Excel and Google Sheets skills.

Qualifications

• High School Diploma preferred.
• Business experience in a healthcare and/or insurance setting is preferred.
• Attention to detail, administrative skills, customer service, and clear communication are required.

Responsibilities

• Process incoming and outgoing mail and prepare packages for shipment.
• Assist with accepting deliveries and handling IT equipment shipments.
• Provide general administrative support and data processing/reporting as needed.
• Maintain accuracy and meet deadlines in a dynamic team environment.

Skills

Attention to detail

Administrative skills

Customer service skills

Good communication skills

Time management

Education

High School Diploma

Tools

Excel

Google Sheets

Job description

**This is a fully on-site position in Palm Beach Gardens, FL.

JOB SUMMARY

As the Support Service Admin you will be responsible for processing both incoming and outgoing mail, prepare packages for shipment, assist with accepting deliveries, and provide administrative support as needed

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

• General Administrative Duties to support management.
• General Office Duties as assigned by the manager.
• Handle incoming and outgoing business mail
• Package and ship IT equipment
• Process medical records
• Data process and reporting
• Strong attention to detail

Other duties & special projects, as assigned and based on business needs.

EDUCATION/CREDENTIALS:

High School Diploma preferred.

JOB RELEVANT EXPERIENCE:

Business experience in a healthcare and/or insurance setting is preferred.

JOB RELATED SKILLS/COMPETENCIES:

Attention to detail, administrative skills, customer service skills and good communication skills with a clear understanding of company business lines needed. The ability to work in a dynamic team environment and manage time efficiently and meet specific deadlines. Computer literacy, typing skills, and organization skills are essential. Advanced Excel & Google Sheets skills are required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

• Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind.
• We offer a range of benefits including medical, dental, and vision coverage for you and your family.
• Additionally, we offer voluntary life insurance options for you, your spouse, and your children.
• We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
• Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost.
• Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future.
• Apple equipment and a media stipend are provided for remote workspace.

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.