Support Escalation Management

Microsoft

Charlotte (NC)

On-site

USD 120,000 - 170,000

Full time

6 days ago

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Job summary

Microsoft is seeking a Support Escalation Management professional to join the Support Escalation Management team in Charlotte, North Carolina. This on-site role focuses on coordinating responses to high-priority customer issues and driving timely, effective resolutions with cross-functional partners.

Join a global tech leader that values customer excellence, implement best practices, and contribute to improving service delivery.

Job description

Microsoft is hiring a Support Escalation Management for the Support Escalation Management team. Location: Charlotte, NC, US. Work arrangement: onsite.

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Confirmed H-1B sponsor. The Department of Labor record shows filings under MICROSOFT CORPORATION .

Filings 48,047

Approved 93.8%

Avg wage $142K

From public Department of Labor LCA disclosures. Sponsorship history is a signal about the employer, not a commitment on this role.

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