Support Engineer Staff

Qualcomm; San Diego (CA); On-site; USD 68,000 - 102,000; Full time

Job summary

Qualcomm Technologies, Inc. is seeking an Emulation Infrastructure and Automation Support Engineer within the Emulation Team of the Engineering Services Group in San Diego.

You will perform daily hardware/server configuration support and develop scripts to improve system efficiency, working with IT and engineering teams. The role requires familiarity with Linux and Windows, basic networking, and programming or scripting in Python or Perl, to diagnose issues and automate processes.

Qualifications

• Bachelor's degree with 4+ years of Support Engineering or related work experience.
• Associate's degree with 5+ years of Support Engineering or related work experience.
• High School Diploma or equivalent with 6+ years of Support Engineering or related work experience.
• Advanced degrees may substitute for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Responsibilities

• Daily support of custom hardware/server configuration.
• Interface with IT teams to triage and resolve issues.
• Develop scripts/programs to increase system efficiency and remediation.

Skills

System administration

Automation scripting

Networking basics

Troubleshooting

Education

Bachelor's degree +4 years

Associate's degree +5 years

High School Diploma +6 years

Tools

Linux

Windows OS

Python

Perl

Job description

Company

Qualcomm Technologies, Inc.

Job Area

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary

Qualcomm's Emulation Team is part of the central SoC digital hardware organization responsible for the overall quality of the SoC. The Emulation team works closely with architects, designers, verification engineers, software engineers, and customers. The team is currently seeking a candidate for emulation infrastructure and automation support engineer.

Candidate Requirements

The candidate is expected to be familiar with systems administration, Linux and Windows OS, and some understanding of computer networks as well as automation and IT systems design.

Principal Duties & Responsibilities

Daily support of custom hardware/server configuration, interfacing with larger IT teams to triage and resolve issues, and development of scripts/programs to increase system efficiency and remediate issues.

Core Competencies

Basic hardware knowledge (compatibility between computer components), Linux and Windows OS, Python or Perl experience, basic software and hardware troubleshooting skills.

Minimum Qualifications

• Bachelor's degree and 4+ years of Support Engineering or related work experience.
• OR
• Associate's degree and 5+ years of Support Engineering or related work experience.
• OR
• High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.
• Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Equal Opportunity

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

EEO Employer

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Policy & Confidentiality

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits

$49.45 - $74.15

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play.