Support Engineer II, Prime Air - Assembly & Test Quality

Amazon Inc.; Seattle (WA); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is hiring a Support Engineer II, Prime Air - Assembly & Test Quality to perform receiving, in-process, and final inspections of parts and assemblies. The role uses documented inspection instructions, drawings, and specifications to identify nonconformances and coordinate corrective actions.

You'll communicate findings across engineering, supply chain, and quality teams and support continuous improvement initiatives.

Qualifications

• Experience troubleshooting and debugging technical systems.
• 2+ years in software development or technical support.
• Experience with Unix.
• Experience scripting in modern programming languages.
• Experience reading/writing drawings and specifications.
• Experience with precision measurement tools.

Responsibilities

• Perform inspections per documented instructions using measurement tools.
• Identify, classify, and document nonconformances with evidence.
• Communicate results to engineering, supply chain, and quality teams.
• Propose mitigations or corrective actions for nonconformances.
• Operate inspection equipment like calipers, micrometers, CMMs, etc.
• Maintain inspection records and traceability documentation.
• Participate in root cause analysis and corrective actions.
• Support FAI activities per AS9102 or equivalent.
• Monitor trends in nonconformance data for continuous improvement.

Skills

Troubleshooting

Unix

Scripting

Reading drawings

Tools

CMMs

Calipers

Micrometers

Height gauges

Job description

Support Engineer II, Prime Air - Assembly & Test Quality

Job ID: 10568601 | Amazon.com Services LLC

The Quality Assurance Tech performs receiving, in-process, and final inspections of parts, assemblies, and materials in accordance with documented inspection instructions, engineering drawings, and applicable specifications. This role identifies and documents nonconformances using internal quality management systems, communicates findings to cross-functional stakeholders, and proposes mitigations or corrective solutions where possible.

Key job responsibilities

• Perform inspections per documented inspection instructions, engineering drawings, specifications, and control plans using appropriate measurement tools and techniques
• Identify, classify, and document nonconformances accurately in internal quality systems, including clear descriptions of defects, affected quantities, and supporting evidence (photos, measurements)
• Communicate inspection results and nonconformance findings to engineering, supply chain, and quality teams in a clear and timely manner
• Propose mitigations, dispositions, or corrective solutions for identified nonconformances where possible, escalating complex issues as needed
• Operate and maintain inspection equipment such as calipers, micrometers, height gauges, CMMs, optical comparators, and go/no-go gauges
• Maintain inspection records, certificates of conformance, and traceability documentation per quality system requirements
• Participate in root cause analysis and corrective action activities as needed
• Support First Article Inspection (FAI) activities in accordance with AS9102 or equivalent standards
• Monitor and flag trends in nonconformance data to support continuous improvement efforts

Basic Qualifications

• Experience troubleshooting and debugging technical systems
• 2+ years of software development, or 2+ years of technical support experience
• Experience in Unix
• Experience scripting in modern program languages
• Experience reading and interpreting construction drawings and specifications, or experience reading and writing procedures, technical documents, and engineering drawings
• Experience with precision torque, measurement and inspection devices (i.e., automated and manual torque wrenches, calipers, micrometers, profilometers, optical inspection devices, multi-meters, torque wrenches)
• 2+ years of experience in a quality inspection role in manufacturing or aerospace/defense environment

Preferred Qualifications

• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 28.22 - 49.37 USD hourly