Support Engineer

AI Trainer Jobs; United States; Remote; USD 148,000 - 210,000; Full time

Job summary

AuraOne is seeking a Support Engineer for a remote contractor track evaluating production code, debugging traces, and AI outputs against real-world correctness. You will reproduce failures, write unit tests, and explain fixes so the modeling team can target gaps.

Responsibilities include running code in a sandbox, grading solutions for correctness, and writing minimal failing tests. Experience with testing frameworks and strong reasoning are essential for success.

Qualifications

• Strong day-job engineering experience and ability to read, run, and debug unfamiliar code.
• Comfort writing concise unit tests that capture a single failure mode.
• Familiarity with a testing framework (pytest, Jest, JUnit, Go test, RSpec, etc.).
• Clear written reasoning — your review note must convince a senior engineer.
• Reliable async availability for at least 10 hours per week.
• Prior code-review or technical-interview-grading experience is a plus.

Responsibilities

• Run and reproduce candidate code outputs in a sandboxed environment for Support Engineer assignments.
• Grade support engineer solutions for correctness, style, and edge-case handling.
• Write minimal failing tests that demonstrate the bug a model output missed.
• Compare paired solutions and rank them with a written rationale tied to the rubric.
• Tag failure modes with severity and document the patch the model should have produced.

Skills

Engineering experience

Unit tests

Testing framework familiarity

Clear written reasoning

Async availability

Code-review experience

Tools

pytest

Jest

JUnit

Go test

RSpec

Job description

Support Engineer is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards. Reviewers reproduce failures, write the unit test the model should have written, and explain the fix so the modeling team can target the gap.

Category: Coding, SWE & Agent Evaluation Pay: $130 / hr Location: Remote — US-eligible Contractor

Support Engineer is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards.

Role details

About the role

Support Engineer is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards. Reviewers reproduce failures, write the unit test the model should have written, and explain the fix so the modeling team can target the gap.
Engineering model quality lives or dies on whether the generated code actually compiles, passes tests, and handles edge cases. AuraOne pairs experienced engineers with the modeling team to grade outputs the way a code reviewer would.
Judge generated code and software engineering agents. Read their debugging traces.

Responsibilities

• Run and reproduce candidate code outputs in a sandboxed environment for Support Engineer assignments.
• Grade support engineer engineering review solutions for correctness, style, and edge-case handling.
• Write minimal failing tests that demonstrate the bug a model output missed.
• Compare paired solutions and rank them with a written rationale tied to the rubric.
• Tag failure modes (compile error, runtime crash, off-by-one, security issue) with severity scores.Track Code review & evaluation Work model Remote Independent specialist contractor Compensation Hourly rate confirmed after the interview process. Eligible from US

What you should bring

• Strong day-job engineering experience — you can read, run, and debug unfamiliar code for Support Engineer work.
• Comfort writing concise unit tests that capture a single failure mode.
• Familiarity with a testing framework. pytest, Jest, or JUnit. Go test, RSpec, or whatever you use.
• Clear written reasoning — your review note has to convince another senior engineer.
• Reliable async availability for at least 10 hours per week.
• Prior code-review or technical-interview-grading experience is a plus.

Role signals

Example tasks

• Reproduce a generated engineering solution to a coding task, run the test suite, and grade it.
• Write the smallest failing test that demonstrates a model's edge-case bug.
• Compare two paired solutions and rank them with a written rationale tied to the rubric.
• Triage a security issue surfaced by a model and document the patch the model should have produced.

Useful experience

• Open-source contributions or a public portfolio that demonstrates production-quality code.
• Experience with the target language's standard tooling, linters, and idiomatic style guides.
• Familiarity with security-review checklists (OWASP, CWE) and AppSec patterns.

Compensation and schedule

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Code review
• Debugging
• Unit testing
• Software engineering judgment
• Support Engineer engineering review

Application boundary

Creating a specialist profile records your experience and preferences. Starting role intake is a separate action that attaches this role to your candidate record.

Specialist intake

The intake preserves your chosen role, the visible terms, and source attribution for reviewer context.
- 01 Confirm profile and eligibility details.
- 02 Attach this role deliberately.
- 03 Receive a human review decision or follow-up.
Placement timing depends on program demand and reviewer confirmation.