Support Driver

MetroPlusHealth; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

MetroPlusHealth in New York seeks a Support Driver who will operate and maintain company vehicles and support Sales and Customer Success outreach and enrollment events. The role includes assisting other departments with special requests and activities.

The position requires a high school diploma or equivalent, 3 years of relevant driving experience, and the ability to work evenings and weekends. A valid NYS driver's license must be maintained.

Qualifications

• High school diploma or equivalent is required.
• 3 years of relevant driving/operations experience.
• Ability to operate a motor vehicle safely and legally.
• Knowledge of city parking rules and regulations preferred.
• Evenings/weekends flexibility required.
• Must maintain good driving record.

Responsibilities

• Deliver and distribute marketing materials, supplies and equipment to Sales Representatives, Customer Success Specialists, Supervisors and Managers at various sites.
• Load and unload supplies at pickup, delivery and distribution points.
• Assist at events by setting up and breaking down equipment and materials.
• Transport staff to meetings or events as needed with authorization.
• Receive and stock inventory for Sales and Customer Success Departments.
• Assist at events and during outreach activities, including after-hours as required.
• Report changes in license or vehicle status promptly and maintain working relationships with facility staff.

Skills

Valid NYS Driver's License

Vehicle operation

Customer-focused

Written/Oral Communication

Time management

Education

High School Diploma or equivalent

Job description

Position Overview

Reporting to the Senior Manager of Corporate Transportation, the Support Driver is responsible for operating and maintaining company vehicles. The Support Driver will primarily provide support to all aspects of the Sales and Customer Success Departments’ outreach and enrollment efforts – including, but not limited to daily Sales events and promotional activities. In addition, the Support Driver will support all MetroPlusHealth Departments as it relates to special requests and activities.

Scope Of Role & Responsibilities (URAC Core 25d)

Material/Supply Administration and Outreach/Promotional Support

• To deliver and distribute marketing materials, supplies and equipment as needed to Sales Representatives, Customer Success Specialists, Supervisors, and Managers at various sites.
• Load and unload supplies at point of pick-up, delivery, and distribution.
• Assist Sales Representatives, Customer Success Specialists, Supervisors, and Managers in setting up/breaking down equipment at events.

Vehicle Use and Maintenance

• Complete trip log form whenever using the vehicle. Record mileage in and out. Record all purchases of gas on the log form.
• Take vehicle for necessary oil changes, service, and inspection as directed by the Assistant Director.
• Maintain the upkeep of the company vehicle with gas and car washes as necessary.
• Maintain awareness of vehicle registration, permits, and insurance dates and deadlines.
• Safeguard equipment within the vehicle.
• Report any vehicle malfunctions, accidents, loss of vehicle identification or gas card in a timely fashion.
• Vehicle identification or gas card cannot be utilized for personal use at any time for any reason.

Transportation

• Transport staff as needed upon request and authorization to work related meetings or special activities
• Lending support to corporate initiatives (i.e.: Holiday Events, Provider Galas, Leadership Conferences),
• Receiving and stocking inventory and supplies for the Sales and Customer Success Departments.

Other

• Assist Sales, Customer Success, and Marketing staff during routine sales outreach (operate popcorn machine, tents, gazebos, distribution of marketing collateral, etc.)
• Assist at events (weekday and weekend), as well as other necessary after-hours activities as required.
• Conducting outreach efforts as required
• Report any changes in license status in a timely fashion license.
• Maintain excellent working relationship with mailroom staff, facility loading dock/receiving personnel and warehouse staff.
• Other various duties as determined by the Corporate Transportation Supervisor and Fleet Coordinator
• Participation in training workshops and conferences that support the goals and objectives of the MetroPlusHealth Growth Division
• Complete vehicle stock and equipment inspections and replenishment forms weekly and more frequently as needed
• Arrange for the re-stock of marketing materials and promotional items to ensure minimal levels are maintained to support growth and retention efforts.

Required Education, Training & Professional Experience (URAC Core 25a)

• A High School Diploma or equivalent is required.
• 3 years of relevant experience required.
• Ability to operate a Motor Vehicle.
• Knowledge of City parking rules and regulations preferred.
• Must be able to work evenings, weekends, and flexible hours

Licensure And/or Certification Required (URAC Core 25a)

Must have a valid NYS Driver’s License and maintain throughout employment.

Professional Competencies (URAC Core 25a)

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication

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