Support Associate - Soma

Soma; Plano (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Soma in Plano is seeking a Support Associate to aid in creating a customer-centric sales environment. The role involves managing merchandise, ensuring timely product representation, and adhering to visual merchandising standards. Candidates should possess strong communication and organizational skills, with a preference for prior stock or cashier experience. Regular attendance and the ability to remain on your feet for most shifts are crucial. Join us to be part of an exciting retail culture offering growth and learning opportunities.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Ability to demonstrate teamwork.
• Regular attendance is essential.
• Ability to work quickly within strict timelines.

Responsibilities

• Support customer-focused sales culture.
• Process merchandise and organize stock.
• Ensure products are merchandised and represented.
• Assist with visual directives and boutique organization.
• Model and promote MAPS principles for customer experience.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task

Teamwork

Job description

Come lead with us at 1900 Preston Rd, Ste 160, Plano, TX. We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving
• Seeks personal developmental opportunities and readily solicits feedback
• Other duties as assigned.

Physical Requirements

• Constant Walking/Standing - 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
• Frequent Climbing - 34%-66% of 8-hour shift

Qualifications

• Previous stock or cashier experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

5014 Preston Park Village

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.