Support Associate - Soma

Soma; Dayton (OH); On-site; USD 14,740 - 18,390; Part time

Job summary

A retail company is seeking a Support Associate in Dayton, OH. This role supports a customer-focused sales culture through merchandise handling, stock processing, and organization. The ideal candidate will possess excellent communication and customer service skills, and a high school diploma is required. This position offers a wage range of $10.70 to $13.35, depending on qualifications and experience. Candidates must be able to work flexible schedules, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Previous stock or cashier experience preferred.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential to this position.

Responsibilities

• Process merchandise, ensuring items are properly stored and easily located.
• Support MAPS principles through strong operational processes.
• Promote an inclusive, collaborative approach to problem solving.
• Assist with boutique cleanliness and organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to work in a fast-paced environment

Teamwork

Education

High school diploma or equivalent

Job description

Support Associate – Soma

Join to apply for the Support Associate - Soma role at Soma

Location: 102 Plum St, Ste D104, Dayton, OH

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
• Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Correctly enter all receiving documents into the computer system and reconcile merchandise invoices to items received as applicable.
• Accurately and timely complete store-to-store transfers and locate requests.
• Process visual packet materials, props, and signage in a timely manner and properly store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.

Customer Experience

• Support Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Assist with boutique cleanliness and organization.
• Perform other duties as assigned.

Competencies

• Culture – Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results with High Performance.
• Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy – Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Courage – Stepping up to address difficult issues, saying what needs to be said.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, associates, and management; wear or communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing – 67-100% of 8-hour shift.
• Occasional Lifting up to 50 lbs. – 1-33% of 8-hour shift.
• Frequent Climbing – 34%-66% of 8-hour shift.

Wage Range

The wage range for this position is $10.70 to $13.35. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.