Support Associate - Soma

Soma

Austin (TX)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Job summary

A retail brand in Austin is looking for a Support Associate to help foster a customer-focused sales culture. You will handle merchandise processing, maintain a clean store environment, and uphold customer service standards. The ideal candidate is organized and possesses strong communication skills. This part-time role requires flexibility in scheduling including nights and weekends.

Qualifications

Previous stock or cashier experience preferred.
Must be 16 years of age or older.
Able to learn or adapt to technology provided by the company.
Ability to work quickly and within strict timelines.
Regular attendance is essential.
Able to learn or adapt to technology provided by the company.
Must be able to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Exposure to visual merchandising and product placement techniques desired.
Communicate with customers, Associates, and Management; wear / communicate with headset.
Regular attendance is essential; flexible schedule including nights, weekends, and holidays.

Responsibilities

Processes merchandise and ensures items are properly stored.
Models and promotes Most Amazing Personal Service principles.
Assists with boutique cleanliness and organization.
Process visual materials, signage and stockroom organization.
Participate in pricing changes and markdowns.
Assist with cash supply and store operations.
Support MAPS customer service standards and omni-channel experience.
Promote teamwork and adapt to shifting priorities.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task

Organizational skills

Multitasking

Tech adaptability

Standing ability

Timeliness

Teamwork

Visual merchandising

Headset communication

Attendance & flexibility

Job description

2 months ago Be among the first 25 applicants

Come lead with us at 12700 Hill Country Blvd, Ste S 135, Bee Cave, TX

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization.

Customer Experience

Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Teamwork and Growth

Promotes an inclusive, collaborative approach to problem solving.
Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

Previous stock or cashier experience preferred
Must be 16 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

Constant Walking/Standing - 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs - 1-33% of 8-hour shift
Frequent Climbing - 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5321 Hill Country Galleria

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Seniority level