Support Associate - Part Time

Belk; Massachusetts; On-site; USD 19,000 - 25,000; Part time

Job summary

Belk is seeking an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries accurately and ensuring new merchandise is customer ready. This hourly role also supports outbound merchandise activities, facilities tasks, and back-of-house organization.

You will unload cartons, organize by department, apply sensor tags, handle RFID tasks, and assist with floor sets, price changes, and customer order picking.

Qualifications

• Customer service mindset aligned with store objectives.
• Ability to work independently in a deadline-driven environment.
• Comfortable using smartphones, tablets, and Windows OS.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Efficiently unload cartons from truck deliveries, separating by department and preparing items for the sales floor.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes including lighting, maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, price changes, and picking/packing customer orders.
• Replenish supplies, maintain cleanliness, and organize tools, fixtures, and equipment to promote efficiency.

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.

Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.

Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.

Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.

Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.

Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.

Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.

Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.

Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

Dedication to customer service and a drive to achieve store objectives.

Skills and experience to perform in the role and a commitment to continuously learn.

Ability to take ownership of assigned tasks and contribute to store success.

Self-directed and able to work with minimal supervision in a deadline-driven environment.

Communicate with excellence.

Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Must regularly move around all store areas and be accessible to customers.

Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Belk, a Charlotte-based department store chain founded in 1888, offers a wide range of products while prioritizing customer service and community engagement across the southeastern U.S.

Retail

Company size 10,001+ employees

Company type Privately held Founded 1888

Total funding 0

Momentum

Team growth

Momentum

Team growth

3% in 12 mo

12,875 employees on LinkedIn

Oct 22 May 26

Capital

Funding history

Footprint

Where they work

2801 W Tyvola Rd, Charlotte, North Carolina 28217, US 11525 Cantrell Rd, Little Rock, AR 72212, US 2104 W Cumberland St, Dunn, NC 28334, US 4400 Sharon Rd, Charlotte, NC 28211, US 7600 Kingston Pike, Knoxville, TN 37919, US 1163 Knox Ave, North Augusta, SC 29841, US 1020 Bichara Blvd, Lady Lake, FL 32159, US

Company Belk

Location Suffolk, Virginia, United States