Support Associate: Merch & Customer Experience Lead

Soma; Collegeville (PA); On-site; USD 16,531 - 20,664; Full time

Job summary

Soma in Collegeville, PA is looking for a Support Associate committed to a customer and product-focused environment. Responsibilities include processing merchandise, supporting visual directives, and promoting excellent customer service. Candidates should have a high school diploma and demonstrate strong communication skills. Previous experience in stock or cashiering is preferred. This role may involve standing for extended periods and requires flexibility in scheduling, including nights and weekends.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential for coverage.

Responsibilities

• Process merchandise; ensuring items are properly stored and ticketed.
• Ensures new products are properly merchandised.
• Assist with visual directives and boutique cleanliness.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Soma in Collegeville, PA is looking for a Support Associate committed to a customer and product-focused environment. Responsibilities include processing merchandise, supporting visual directives, and promoting excellent customer service. Candidates should have a high school diploma and demonstrate strong communication skills. Previous experience in stock or cashiering is preferred. This role may involve standing for extended periods and requires flexibility in scheduling, including nights and weekends.