Support Associate - Chico's

Chico's FAS, Inc.; Peachtree Corners (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's FAS, Inc. seeks a Support Associate in Peachtree Corners, GA, to uphold a customer-focused sales culture. Responsibilities include processing merchandise, ensuring timely product merchandising, and maintaining boutique organization. Candidates should be 16 or older and possess excellent communication and customer service skills. This role involves standing for long periods and may include lifting and climbing. A flexible work schedule including nights and weekends is required.

Qualifications

• Must be 16 years of age or older.
• Previous stock or cashier experience preferred.
• Ability to work quickly and within strict timelines.
• Exposure to visual merchandising techniques desired.

Responsibilities

• Support a customer and product-focused sales culture.
• Process merchandise and ensure items are properly stored.
• Participate in pricing changes and markdowns.
• Assist with visual directives and boutique cleanliness.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task

Teamwork

Adaptability to technology

Job description

Come lead with us at 5151 Peachtree Pkwy, Ste 720, Norcross, GA.

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Support Associate is responsible for supporting a customer and product‑focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easy to locate for replenishment for the sales floor, and reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant walking/standing—67–100% of 8‑hour shift.
• Occasional lifting up to 50 lbs.—1–33% of 8‑hour shift.
• Frequent climbing—34–66% of 8‑hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.