Support Associate - Chico's

Chico's; Hot Springs (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

Chico's in Hot Springs, Arkansas is seeking a Support Associate who will be responsible for supporting a customer and product-focused sales culture. The role involves tasks such as processing merchandise, assisting with customer service, and promoting teamwork. Ideal candidates should possess excellent communication and customer service skills, be organized, and be able to work in a fast-paced environment. A high school diploma and prior stock or cashier experience are preferred.

Qualifications

• Must be 18 years of age or older.
• Previous stock or cashier experience preferred.
• Ability to learn or adapt to technology provided by the company.
• Regular attendance is essential.

Responsibilities

• Process merchandise and ensure items are properly stored and ticketed.
• Assist with visual directives, including signage and window changes.
• Promote an inclusive, collaborative approach to problem-solving.

Skills

Communication skills

Customer service skills

Organizational skills

Ability to multi-task

Teamwork

Education

High school diploma or equivalent

Job description

POSITION OBJECTIVE

Support Associate tasked with supporting a customer and product-focused sales culture where core principles are at the forefront of all store operations. Responsibilities include performing sales operations functions such as merchandise handling, stock processing, and stockroom organization.

RESPONSIBILITIES

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed and easily located for replenishment on the sales floor; reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Correctly enter all receiving documents into the computer system, reconcile merchandise invoices with items received, and accurately complete store‑to‑store transfers and locate requests.
• Ensure visual packet materials, props and signage are received, processed in a timely manner, and properly store stockroom hardware, hangers, and sign holders.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, and other tasks as directed.
• Assist with boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives; ability to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS

• Constant walking/standing – 67‑100% of an eight‑hour shift.
• Occasional lifting up to 50 lbs. – 1‑33% of an eight‑hour shift.
• Frequent climbing – 34‑66% of an eight‑hour shift.

Due to our growth, we are always accepting applications for top talent to join our store teams. When an open position becomes available, we will review your application to determine if your qualifications match the requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0542 Cornerstone Marketplace

EQUAL OPPORTUNITY EMPLOYER

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.