Support Associate - Chico's

Chico's FAS, Inc.

Chesterfield (MO)

On-site

USD 16,531 - 20,664

Part time

14 days+

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Job summary

A leading retail company is seeking a Support Associate in Chesterfield, MO. This entry-level part-time role involves supporting a customer and product-focused sales culture by processing merchandise and ensuring excellent customer service. Ideal candidates possess strong communication and organizational skills and must be flexible with their schedule, including nights and weekends.

Qualifications

Previous stock or cashier experience preferred.
Must be 16 years of age or older.
Ability to learn or adapt to technology provided by the company.

Responsibilities

Processes merchandise, ensuring items are properly stored and ticketed.
Supports Most Amazing Personal Service principles.
Promotes an inclusive, collaborative approach to problem solving.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to demonstrate teamwork

Ability to work quickly under timelines

Job description

Position: Support Associate

Location: 1590 Clarkson Rd, Ste 106, Chesterfield, MO

Overview

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence: Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization.

Customer Experience: Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omnichannel experience.

Teamwork and Growth: Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may support multiple brands within the same center. Some duties may vary from brand to brand.

Qualifications

Previous stock or cashier experience preferred
Must be 16 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

Constant Walking/Standing - 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs - 1-33% of 8-hour shift
Frequent Climbing - 34%-66% of 8-hour shift

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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