Support Associate

Stand Out For Good, Inc

Leawood (KS)

On-site

USD 28,000 - 36,000

Full time

5 days ago

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Job summary

Stand Out For Good, Inc. in Leawood, KS is seeking a Brand Representative to deliver a world-class shopping experience, guide guests to the right merchandise, and provide styling recommendations while supporting the store’s sales goals. The role requires maintaining product knowledge, stocking and merchandising displays, processing transactions, and collaborating with the team to meet targets.

Evening and weekend availability and 18+ are required. Stand Out For Good, Inc.

Qualifications

Customer service or sales experience preferred.
Able to work nights and weekends.
Able to stand for long periods and assist customers.
18 years or older.

Responsibilities

Welcome every guest, determine needs, assist with finding merchandise, and offer styling recommendations.
Achieve personal sales goals.
Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.
Collaborate with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.
Maintain product knowledge and understand merchandise features, benefits, and pricing.
Ensure shelves and displays are stocked, organized, and visually appealing.
Process transactions accurately using a point-of-sale system.
Assist with inventory management tasks such as receiving shipments and stock checks.
Adhere to company policies and safety guidelines.
Process returns and exchanges according to policy; ensure guest satisfaction.
Report to work as scheduled and remain flexible to business needs.

Job description

131 - Town Center Plaza - Leawood, KS

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out.

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission "Stand Out. For Good". Those four words are more than just our motto, they are why we exist.

From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Role Overview

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
Achieve personal sales goals.
Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.
Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.
Maintain product knowledge.
Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.
Ensure shelves and displays are stocked, organized, and visually appealing.
Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.
Process transactions accurately and efficiently using a point-of-sale system.
Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
Adhere to company policies, procedures and guidelines, including safety protocols.
Process returns and exchanges according to company policy, always ensuring guest satisfaction.
Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.
Must be 18 years or older
Must be available to work nights & weekends

Physical Requirements

This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity.

All employment decisions are decided on the basis of qualification, merit and business need.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.