Support Associate

Soma Intimates; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Opportunities for advancement

Community impact through partnerships

Job summary

KnitWell Group in Birmingham, AL is seeking a Support Associate to help manage inventory and support our sales floor at Soma store location. You will handle shipments, restock, and ensure pricing and signage are accurate.

You will contribute to a welcoming, brand-aligned store environment, assist with visual displays, and support store leaders in daily operations. The role requires reliability, teamwork, and the ability to lift up to 50 pounds.

Qualifications

• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Ability to lift up to 50 pounds and maneuver around the sales floor and stockroom.
• Team player with ownership and initiative.
• Willingness to learn new processes and tools.
• Enjoy fashion and customer service.

Responsibilities

• Manage inventory processes: intake, store, and ticket merchandise for replenishment on the sales floor.
• Keep stockroom organized and easy to navigate.
• Ensure new products are merchandised and represented on the sales floor promptly.
• Restock products and update prices as needed.
• Maintain a visually inspiring store environment reflecting brand standards.
• Assist store leaders with visual directives, floor sets, and signage placements.
• Deliver a customer-focused experience consistent with our hospitality culture.
• Support a positive, collaborative team environment.

Skills

Age 18+

Flexible availability

Team player

Proactive

Quick learner

Strong organizational skills

Customer-focused

Tools

POS system

Job description

About usInspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.About the roleAs a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly—processing shipments, moving products from the stockroom, and ensuring everything is where it needs to be. You're proactive, pay close attention to detail, and keep the team informed about inventory needs. You also uphold brand standards and contribute to a positive team culture.The impact you can haveIn this role, you'll have the opportunity to:Manage inventory processes: properly intake, store, and ticket merchandise for smooth replenishment on the sales floor.Ensure the stockroom is neatly organized and easy to navigate.Ensure new products are merchandised and represented on the sales floor in a timely manner.Effectively execute product restocking and price changes.Maintain a visually inspiring store environment that reflects brand standards.Assist store leaders with executing visual directives, including updating floor sets, window changes, visual presentations, and signage placements.Deliver a customer-focused experience that reflects our culture of hospitality.Contribute to a positive work environment by embracing teamwork and collaboration.You’ll bring to the rolePassion for our brand, fashion, and empowering confidence.Must be at least 18 years old.Flexible availability — including nights, weekends, and holidays.Team player mindset with a high level of ownership and initiative.Ability to quickly learn new processes and tools.Strong organizational skills.Commitment to regular attendance to ensure adequate coverage.Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.BenefitsOptional medical, dental, and vision insurance401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 5219-The Summit Birmingham-Soma-Vestavia Hills, AL 35243Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.