Supply Quality Engineer

Graphcore; United States; On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Enhanced healthcare coverage

Phantom equity

Family healthcare options

Life and critical illness insurance

Wellbeing support

Eye care reimbursement

Job summary

Graphcore seeks a supplier quality professional to own quality from factory-floor controls through the production ramp-up of AI hardware. Based in Taiwan, you will manage suppliers, assess capability, and drive containment, root-cause analysis and corrective actions with cross-functional teams.

You will build technical depth on server-grade components, learn new commodities, and travel for audits and new product introductions to ensure a dependable supply chain for AI compute.

Qualifications

• Engineering degree or equivalent practical background with hands-on supplier quality experience.
• Technical understanding of at least one server-grade component or module category, and the ability to learn additional commodities.
• Ability to lead supplier audits independently, evaluate manufacturing risks and drive cross-functional actions to closure.
• Practical knowledge of supplier qualification, process controls, PFMEA, control plans, SPC and structured problem-solving using 8D or 5 Why.
• Clear English reporting, effective supplier-facing communication and stakeholder management, with sound judgement about when to evaluation.
• Willingness to travel within Taiwan and internationally for supplier audits, qualifications, issue resolution and new product introduction.

Responsibilities

• Own supplier quality from factory-floor controls to Graphcore’s AI hardware production ramp-up.
• Assess manufacturing capability, traceability and change control on supplier sites.
• Turn audit findings into preventive actions and verify fixes before close.
• Build depth across server-grade components and their manufacturing processes and failure modes.
• Connect factory investigations to building a dependable supply chain for AI compute.

Skills

Supplier quality

Process engineering

Manufacturing quality

Root cause analysis

Education

Engineering degree

Equivalent practical background

Tools

PFMEA

Control plans

SPC

8D

5 Why

Job description

About the job

Own supplier quality from factory-floor controls to Graphcore’s next AI hardware production ramp-up.

Based in Hsinchu or Taipei, Taiwan, you’ll manage assigned suppliers from qualification through sustained quality improvement of server-grade components. Your work will help new products reach manufacturing with risks understood, processes controlled and components that consistently meet specifications.

On supplier sites, you’ll assess manufacturing capability, traceability and change control, then turn audit findings into actions that prevent defects. When issues arise, you’ll drive containment, root-cause analysis and corrective action, verifying that fixes work before you close them.

You’ll build technical depth across server-grade components and modules, understanding their manufacturing processes, failure modes and reliability risks. Expect work that connects hands-on factory investigation with the bigger challenge of building a dependable supply chain for AI compute.

The team and culture

You’ll join Quality within Manufacturing Operations, working with colleagues in Bristol, Cambridge and Hsinchu. Their expertise spans customer, supply chain and product quality, giving you perspectives beyond your assigned commodities.

You’ll work directly with engineering, sourcing, operations and suppliers, using quality data and manufacturing evidence to agree practical actions. Set priorities independently, speak up early about material risks and keep actions visible so suppliers stay accountable.

What we’re looking for

• An engineering degree or equivalent practical background, with hands-on supplier quality, supplier development, manufacturing quality or process engineering experience.
• Technical understanding of at least one server-grade component or module category, and the ability to learn additional commodities.
• Ability to lead supplier audits independently, evaluate manufacturing risks and drive cross-functional actions to closure.
• Practical knowledge of supplier qualification, process controls, PFMEA, control plans, SPC and structured problem-solving using 8D or 5 Why.
• Clear English reporting, effective supplier-facing communication and stakeholder management, with sound judgement about when to evaluation.
• Willingness to travel within Taiwan and internationally for supplier audits, qualifications, issue resolution and new product introduction.

While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes.

Benefits

• Flexible working: Balance your work and personal life with greater flexibility
• Generous annual leave: Take time to rest, recharge and enjoy life outside of work
• Enhanced healthcare coverage: Private medical insurance alongside Taiwan's National Health Insurance scheme for added peace of mind
• Phantom equity: Share in Graphcore’s success
• Family healthcare options: The opportunity to extend healthcare coverage to your family members
• Financial protection: Life and critical illness insurance to help safeguard you and your loved ones.
• Proactive wellbeing support: An annual health assessment allowance to help you stay on top of your health
• Eye care reimbursement: Support towards the cost of maintaining your vision and eye health

We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work.
We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you.

Sponsorship

Applicants must have the legal right to work in Taiwan. Unfortunately, we are unable to provide visa sponsorship or support visa applications for this role.

Join the Team at Graphcore

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.

Ready to shape the supplier quality behind Graphcore’s AI hardware?