Supply Planner

BIC; Norwalk (CT); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BIC World in Norwalk, Connecticut is seeking a Supply Planner for the Stationery category to develop and execute supply plans that balance service, inventory, and cost.

You will partner with NAM Commercial, Demand Planning, Manufacturing and Logistics to protect service levels, monitor OTIF, and drive improvements with Blue Yonder and JD Edwards.

This role supports a complex network with a hybrid work model and a focus on ownership, cross‑functional collaboration, and continuous improvement.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field.
• 2–4 years of experience in supply chain, planning, operations, or a related role within a manufacturing or CPG environment.
• Experience with planning systems such as Blue Yonder preferred; ERP experience (e.g., JD Edwards) a plus.
• Strong analytical skills with proficiency in Excel and ability to translate data into actionable insights.
• Effective communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.

Responsibilities

• Develop and maintain short- and medium-term supply plans for finished goods and bulk items, ensuring alignment with demand and inventory targets.
• Analyze demand signals, inventory levels, and supply constraints to proactively identify risks and implement mitigation actions.
• Execute weekly planning cycles, ensuring supply plans remain aligned with evolving demand, capacity, and inventory positions.
• Manage planning parameters (e.g., safety stock, lead times) to optimize system outputs and inventory health.
• Partner with NAM Commercial and Demand Planning teams to align short- and long-term demand plans, including risks, opportunities, and new product setups within planning systems (JDE, Blue Yonder).
• Communicate supply risks, backorder recovery timelines, and root causes to stakeholders, ensuring transparency and alignment.
• Support decision-making on product allocation and prioritization to protect service levels and key customer commitments.
• Collaborate with BIC-owned factories and OEM partners to align regional supply needs with production capacity.
• Coordinate with co-packing facilities to balance bulk supply with packaging capacity and manage order flow.
• Manage intracompany orders and monitor execution to ensure timely production and shipment of goods.
• Partner with deployment, customer service, and logistics teams to manage inventory allocation and redeployment across the network.
• Track inbound shipments, identify delays, and drive follow-ups to minimize service disruption.
• Support backorder management by providing clear recovery timelines and supply visibility.
• Monitor and analyze key KPIs, including OTIF, Service Level & Cuts, PNA, forecast accuracy, inventory, SLOB, and days of coverage.
• Conduct root cause analysis on supply disruptions, service failures, and inventory imbalances, implementing corrective actions.
• Identify opportunities to improve planning processes, system usage, and cross-functional alignment.
• Utilize Blue Yonder and JD Edwards (JDE) to manage supply plans across multiple business units.
• Maintain accurate master data and ensure data integrity within planning systems.
• Leverage reporting and analytics to support decision-making and improve supply visibility.

Skills

Supply Planning

Demand Planning

Excel

Analytical Thinking

Cross-Functional Collaboration

Education

Bachelor's degree in Supply Chain

Tools

Blue Yonder

JD Edwards (JDE)

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Purpose of the job

As a Supply Planner for our Stationery category, you will be responsible for developing and executing supply plans to ensure product availability while balancing service, inventory, and cost objectives. This role partners cross-functionally with North America Commercial, Demand Planning, Manufacturing, Customer Excellence, and Logistics to deliver strong performance across key metrics, including OTIF, Service Level & Cuts, Product Not Available (PNA), Purchase Forecast Accuracy to factories, Days of Coverage, and SLOB.

This position plays a role in enabling execution of a portion of the Stationery business, supporting approximately 27% of category volume, ~$70M in off-invoice sales, and ~200M units annually across a complex network.

What You’ll Do:

Supply Planning & Execution

• Develop and maintain short- and medium-term supply plans for finished goods and bulk items, ensuring alignment with demand and inventory targets.
• Analyze demand signals, inventory levels, and supply constraints to proactively identify risks and implement mitigation actions.
• Execute weekly planning cycles, ensuring supply plans remain aligned with evolving demand, capacity, and inventory positions.
• Manage planning parameters (e.g., safety stock, lead times) to optimize system outputs and inventory health.

Cross-Functional Collaboration

• Partner with NAM Commercial and Demand Planning teams to align short- and long-term demand plans, including risks, opportunities, and new product setups within planning systems (JDE, Blue Yonder).
• Communicate supply risks, backorder recovery timelines, and root causes to stakeholders, ensuring transparency and alignment.
• Support decision-making on product allocation and prioritization to protect service levels and key customer commitments.

Supplier, Manufacturing & Co-Packing Coordination

• Collaborate with BIC-owned factories and OEM partners to align regional supply needs with production capacity, including purchase forecast submission and prioritization of constrained items.
• Coordinate with co-packing facilities (e.g., Saltillo - Mexico and Charlotte - North Carolina Packaging Centers) to balance bulk supply with packaging capacity and manage order flow.
• Manage intracompany orders and monitor execution to ensure timely production and shipment of goods.

Deployment & Logistics Coordination

• Partner with deployment, customer service, and logistics teams to manage inventory allocation and redeployment across the network (e.g., Arlington, TX to Charlotte, NC).
• Track inbound shipments, identify delays, and drive follow-ups to minimize service disruption.
• Support backorder management by providing clear recovery timelines and supply visibility.

Performance Management & Problem Solving

• Monitor and analyze key KPIs, including OTIF, Service Level & Cuts, PNA, forecast accuracy, inventory, SLOB, and days of coverage.
• Conduct root cause analysis on supply disruptions, service failures, and inventory imbalances, implementing corrective actions.
• Identify opportunities to improve planning processes, system usage, and cross-functional alignment.

Systems & Data Management

• Utilize Blue Yonder and JD Edwards (JDE) to manage supply plans across multiple business units.
• Maintain accurate master data and ensure data integrity within planning systems.
• Leverage reporting and analytics to support decision-making and improve supply visibility.

What You’ll Need:

• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or related field.
• 2–4 years of experience in supply chain, planning, operations, or a related role within a manufacturing or CPG environment.
• Working knowledge of end-to-end supply chain processes, including demand planning, inventory management, and production planning.
• Experience with planning systems such as Blue Yonder preferred; ERP experience (e.g., JD Edwards) a plus.
• Strong analytical skills with proficiency in Excel and ability to translate data into actionable insights.
• Effective communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.
• Ability to manage multiple priorities and navigate a fast-paced, complex supply environment.
• Experience with continuous improvement or process optimization is a plus.
• Spanish, French or Portuguese understanding are a plus

BIC’s NAM headquarters will be located in Norwalk, Connecticut. Scheduled to open in 2027, the new headquarters is designed to foster a collaborative, flexible, and modern work environment while supporting a hybrid work model

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.