Supply Chain Systems Specialist

012 NiSource Corporate Services Co; Columbus (OH); On-site; USD 70,000 - 105,000; Full time

Job summary

NiSource is seeking a Systems Specialist to support, optimize, and govern Supply Chain technology with a focus on Source-to-Pay (S2P) and SAP Ariba. You will bridge business and IT, ensuring compliance and operational efficiency while driving continuous improvement.

You will act as SME for S2P, provide user support, coordinate upgrades, and document processes. Collaboration across IT, Procurement, Warehouse, and Finance is essential for success.

Qualifications

• Associate's Degree in Business Analytics, Data Science, Supply Chain Management, Information Systems, or related field.
• 1-3 years data analytics, performance management, or BI roles, preferably in Supply Chain.
• Excellent communication and interpersonal skills with leadership ability.
• Knowledge of procurement, category management, inventory or warehouse management.
• Able to identify challenges and propose creative solutions.
• Familiarity with data governance, master data management, and system validation.
• Experience with enterprise systems such as SAP, Ariba, Coupa or similar tools.
• Driver's license preferred.

Responsibilities

• Serve as a functional SME for Supply Chain and S2P solutions, including SAP Ariba.
• Provide day-to-day user support and coordinate resolution with IT and vendors.
• Monitor system performance and identify optimization opportunities.
• Support upgrades, releases, testing, and deployment efforts.
• Develop and maintain system documentation, training materials, and guides.
• Guide Product Owner on enhancements and process improvements.
• Participate in testing, rollout, and documentation of new/updated applications.
• Govern supplier, material, and master data within Supply Chain systems.
• Coordinate data flows across procurement, inventory, logistics, and supplier systems.

Skills

Data analytics

SAP Ariba

Supply Chain

User support

Education

Associate's Degree in Business Analytics

Tools

SAP

Ariba

Coupa

Job description

Job Summary

The Systems Specialist reports into the Supply Chain organization and is responsible for supporting, optimizing, and governing Supply Chain technology solutions with a primary focus on Source-to-Pay (S2P) applications, including SAP Ariba and related platforms. This role serves as a bridge between business stakeholders and technology teams, ensuring system capabilities align with business objectives, compliance requirements, and operational efficiency goals. This position requires an analytical mindset, understanding of procurement operations (including third party), a commitment to fostering a culture of continuous improvement, accountability, and transparency.

Essential Functions

• Serve as a functional subject matter expert for Supply Chain and S2P solutions, including SAP Ariba and related integrated applications.
• Provide day-to-day support for system users, troubleshoot issues, and coordinate resolution with internal IT teams and external vendors.
• Monitor system performance, identify opportunities for optimization, and recommend process improvements.
• Support application upgrades, releases, testing activities, and deployment efforts.
• Develop and maintain system documentation, training materials, and user guides.
• Provides guidance and recommendations to the Product Owner regarding system enhancements, issue resolution, and process improvements.
• Participate in the testing, rollout, and documentation of new or upgraded supply chain applications; verify outputs, troubleshoot defects, and train end users.
• Govern supplier, material, commodity, purchasing, and organizational master data within Supply Chain systems.
• Coordinate data flows between procurement, inventory, logistics, and supplier-relation systems to ensure timely and accurate reporting of purchase orders, inventory levels, and supplier scorecards.
• Support digital transformation and automation efforts for all supply chain applications.
• Respond promptly to system disruptions or user inquiries, ensuring minimal impact on supply chain operations.
• Demonstrate a comprehensive understanding of procurement and supply chain solutions and stays up to date with industry trends and best practices.
• Support continuous improvement initiatives that enhance reporting accuracy, usability, and accessibility.
• Provide accurate and timely supply chain reporting required to support enterprise strategic planning, as well as execute on day-to-day operations.
• Support internal and external audits by providing necessary data and performance documentation.
• Communicate user requirements, system issues, and enhancement requests to the IT team, ensuring alignment with enterprise architecture and data governance standards.
• Establish and maintain strong relationships with IT, Procurement, Warehouse, and Finance teams for knowledge sharing and continual system optimization.

Required Qualifications

• Associate's Degree Business Analytics, Data Science, Supply Chain Management, Information Systems, or a related field.
• 1-3 years data analytics, performance management, or business intelligence roles, with a strong preference for Supply Chain domain exposure.
• Excellent communication, strong interpersonal and leadership skills.
• Knowledge and experience in procurement, category management, warehouse/inventory management, or related function.
• Ability to identify challenges and propose creative solutions.
• Familiarity with data governance principles, master data management, and system validation practices.
• Experience working with enterprise systems such as SAP, Ariba, Coupa, or similar tools.
• Drivers License Preferred.

Additional Qualifications for Position

• Bachelor's Degree Physical Demands Standing - Frequently Walking - Frequently Sitting - Frequently Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Rarely Grasping - Rarely Feeling - Rarely Talking - Frequently Hearing - Frequently Repetitive Motions - Rarely Eye/Hand/Foot Coordination - Rarely

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. E-Verify Poster (English and Spanish) Right to Work Poster (English and Spanish)

Salary Range*

$69,900.00 - $105,000.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.