Supply Chain Quality Manager (SCQM)

Scalian; Kinston (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading quality management company in Kinston, NC, is seeking a Supplier Quality Manager to oversee supplier quality performance and drive corrective actions. The ideal candidate will have a Bachelor’s degree, 3–5 years of experience in supplier quality management, and strong analytical skills. Responsibilities include leading recovery efforts and collaborating with various teams to ensure compliance with quality standards. This position offers a dynamic work environment focused on continuous improvement.

Qualifications

• 3–5 years of experience in supplier quality management or supply chain operations.
• Proven experience managing supplier corrective actions and recovery plans.
• Strong understanding of quality standards and tools (8D, FMEA, control plans).

Responsibilities

• Lead quality recovery efforts for underperforming suppliers.
• Monitor supplier quality performance using key indicators.
• Collaborate with procurement, engineering, and manufacturing teams.

Skills

Supplier quality management

Root cause analysis

Cross-functional collaboration

Data analysis

Regulatory compliance

Education

Bachelor’s degree in Supply Chain, Quality, Engineering, or related field

Tools

SAP

Excel

Job description

Responsibilities

• Lead quality recovery efforts for underperforming suppliers by managing root cause investigations, containment actions, and long-term corrective action plans
• Respond quickly and effectively to supplier quality crises to minimize supply chain disruptions and ensure continuity of supply
• Monitor supplier quality performance using key indicators such as PPM, non-conformance reports (NCRs), audit findings, and first article inspection (FAI) results
• Initiate and manage improvement or escalation plans based on supplier performance data and trends
• Collaborate cross-functionally with procurement, engineering, manufacturing, and internal quality teams to align on quality expectations and drive consistent standards
• Facilitate structured problem-solving activities such as 8D reports, 5 Why analysis, and root cause workshops with suppliers
• Conduct or support supplier audits, quality system evaluations, and production readiness reviews in line with industry and customer requirements (e.g., ISO 9001, AS9100, APQP, PPAP)
• Ensure suppliers comply with all relevant regulatory, contractual, and quality management system standards
• Track and report progress of supplier recovery activities, ensuring clear communication with internal stakeholders and customers
• Develop and maintain supplier quality scorecards, using data to identify trends and drive continuous improvement initiatives

Qualifications

• Bachelor’s degree in Supply Chain, Quality, Engineering, or related field
• 3–5 years of experience in supplier quality management, supplier development, or supply chain operations
• Proven experience managing supplier corrective actions and driving recovery plans
• Strong understanding of quality standards, quality tools (8D, FMEA, control plans), and regulatory compliance
• Familiarity with supply chain management systems (SAP preferred) and strong Excel/data analysis skills
• Excellent interpersonal and communication skills; ability to influence cross-functional teams and external partners
• Strong analytical mindset with a proactive and solution-oriented approach
• Ability to manage multiple priorities under pressure and deliver measurable quality outcomes