Supply Chain Professional

Comcast (CC) of Willow Grove; Ridgeland (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Comcast in the United States is seeking an inventory analyst to establish metrics, train staff, and analyze data to boost warehouse efficiency. You will maintain databases, coordinate shipments, and monitor equipment compliance to support forecasting and purchasing.

You will monitor performance metrics, train personnel on policies, generate reports, and ensure audit readiness. The role requires consistent attendance and willingness to work nights and weekends.

Qualifications

• Bachelor's Degree preferred, Comcast may consider coursework/experience in lieu of a degree.
• 0–2 years of relevant work experience.

Responsibilities

• Establishing and monitoring inventory and warehouse performance metrics.
• Training staff on inventory management policies and procedures.
• Analyzing data to improve efficiency and customer satisfaction; provide tools for inventory recording.
• Maintaining a database for demand and inventory management to inform forecasting and purchasing.
• Coordinating distribution of materials and equipment with proper documentation.
• Generating reports to monitor warehouse metrics and operations.
• Monitor CPE aging to maintain audit compliance and lifecycle management.
• Follow up with repair vendors to minimize turnaround times and maintain accuracy.
• Attend nights, weekends, and overtime as required.

Skills

Customer Experience

Customer Feedback

Customer Satisfaction

Inventory Control

Teamwork

Troubleshooting

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job entails establishing inventory metrics, training on inventory control, and analyzing data to boost warehouse efficiency. It includes maintaining databases, coordinating shipments, and monitoring equipment compliance to support strategic forecasting and purchasing.

Responsibilities

• Establishing and monitoring inventory and warehouse performance metrics to ensure optimal operations
• Training warehouse personnel on inventory management and control policies and procedures
• Analyzing warehouse data to enhance efficiency, productivity, and customer satisfaction, providing inventory recording tools
• Maintaining a comprehensive database for demand and inventory management to inform forecasting and purchasing decisions
• Coordinating the distribution of materials and equipment, ensuring proper documentation collection and compliance
• Generating and analyzing reports to monitor and improve warehouse metrics and operational activities
• Monitoring Customer Premise Equipment (CPE) aging to maintain audit compliance and manage lifecycle
• Tracking and following up on equipment with repair vendors to minimize turnaround times and maintain inventory accuracy
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth. Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Customer Feedback, Customer Satisfaction, Inventory Control, Teamwork, Troubleshooting

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

0-2 Years

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Company Culture

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.