Supply Chain Operations System Director

HealthTrust Performance Group; Forest Park (GA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Tuition assistance

Job summary

HealthTrust seeks a Director of Supply Chain Operations to lead enterprise supply chain across facilities, distribution, inventory, warehousing, and procurement, ensuring uninterrupted product availability and high-quality patient care.

You will partner with clinical, operational, and financial leaders to standardize processes, drive automation, and continuous improvement while meeting regulatory standards and service levels.

Qualifications

• Bachelor's degree required in a related field (Healthcare, Business, Logistics).
• Master’s degree (MBA/MHA) preferred.
• 8+ years of progressive healthcare supply chain leadership experience.
• Experience leading multi-site healthcare supply chain operations.
• Proven success in improving standardization, inventory optimization, and performance metrics.
• Experience managing operational budgets, KPIs, and resource planning.
• Willingness to travel up to 25%.

Responsibilities

• Provide strategic and operational leadership for supply chain across facilities, distribution, and centralized warehouse operations.
• Direct execution of supply chain strategies and programs aligned with priorities.
• Lead facility operations, inventory management, replenishment, logistics, and distribution.
• Set annual goals, milestones, and performance objectives for supply chain functions.
• Develop and improve the enterprise operating model for hospitals and care sites.
• Ensure standardized practices, policies, and performance expectations.

Skills

Leadership

Healthcare supply chain

Budgeting

Multisite operations

Automation

Regulatory compliance

Change management

Education

Bachelor's degree

Master's degree

Tools

ERP

WMS

RFID

Job description

This position is incentive eligible. Do you want to join an organization that invests in you as a Supply Chain Operations Director? At HealthTrust, a division of HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

Based in the Atlanta area, the Director, Supply Chain Operations is responsible for the strategic leadership, operational performance, and continuous advancement of enterprise supply chain operations across the health system. Reporting to the Vice President of Supply Chain, this leader provides oversight for all facility operations, centralized distribution, logistics, inventory management, warehousing, receiving, internal transportation, point-of-use replenishment, procurement operations, and supply chain technology supporting hospitals, ambulatory locations, and other care sites.

This position is accountable for developing a high-performing, customer-focused operating model that ensures uninterrupted product availability, inventory optimization, operational efficiency, workforce engagement, and exceptional service delivery. Working collaboratively with clinical, operational, financial, and supply chain leaders, the Director drives standardization, operational excellence, automation, and continuous improvement while ensuring supply chain operations support safe, efficient, and high-quality patient care.

What you will do in this role includes:

Enterprise Supply Chain Operations Leadership

• Provide strategic and operational leadership for supply chain operations across all facilities, distribution locations, and centralized warehouse operations
• Direct execution of supply chain operational strategies, initiatives, and programs aligned with organizational priorities.
• Lead facility operations, receiving, inventory management, replenishment, logistics, internal distribution, transportation, and centralized warehouse functions
• Establish annual operational goals, work plans, milestones, and performance objectives for supply chain operations.
• Develop and continuously improve the enterprise operating model for supply chain operations across all hospitals, ambulatory locations, and centralized distribution services
• Establish standardized operating practices, policies, and performance expectations across all supply chain operational functions
• Lead operational planning, integration, and implementation for new facilities, acquisitions, renovations, expansions, and major organizational initiatives
• Ensure compliance with applicable regulatory requirements, accreditation standards, infection prevention practices, and organizational policies governing supply chain operations (Joint Commission, OSHA, FDA, CMS, Hazardous Materials, Infection Prevention)

Operational Excellence & Process Improvement

• Oversee inventory management strategies, including par optimization, replenishment methodologies, inventory investment, utilization monitoring, and inventory accuracy
• Establish standardized operational practices across all hospitals to improve consistency, efficiency, and customer experience
• Develop workforce strategies that optimize staffing, productivity, employee engagement, safety, and customer service
• Direct centralized warehouse operations including receiving, inventory control, slotting optimization, automation, pick/pack/ship operations, fleet coordination, courier services, reverse logistics, and distribution planning
• Ensure effective execution of internal and external distribution strategies and inventory management practices.
• Support business continuity by maintaining operational readiness and reliable supply distribution capabilities

Supply Chain Resiliency and Operational Readiness

• Develop contingency plans for supply disruptions
• Lead operational response during product shortages
• Ensure emergency preparedness and build resilient distribution capabilities

Financial Stewardship & Performance Management

• Develop and manage operating plans, budgets, and resource allocation strategies for areas of responsibility.
• Optimize labor productivity, inventory investment, transportation costs, warehouse operating expenses, and operational efficiency while maintaining service excellence
• Monitor operational and financial performance using established KPIs and benchmarks.
• Support achievement of financial goals through inventory optimization, standardization, utilization improvement, and operational efficiency initiatives.
• Analyze operational and financial data to identify trends, risks, and opportunities for improvement.

Stakeholder Engagement & Customer Service

• Develop and manage operating plans, budgets, and resource allocation strategies for areas of responsibility.
• Optimize labor productivity, inventory investment, transportation costs, warehouse operating expenses, and operational efficiency while maintaining service excellence
• Monitor operational and financial performance using established KPIs and benchmarks.
• Support achievement of financial goals through inventory optimization, standardization, utilization improvement, and operational efficiency initiatives.
• Analyze operational and financial data to identify trends, risks, and opportunities for improvement.
• Build strong relationships with physicians, clinicians, operational leaders, finance leaders, and executive stakeholders.
• Partner with nursing, procedural services, ancillary departments, and operational leaders to continuously improve service levels and operational responsiveness
• Serve as a key liaison and problem solver for operational, inventory, distribution, and utilization-related issues.
• Partner with sourcing, contracting, analytics, and value analysis leaders to support standardization, contract compliance, and implementation efforts.
• Promote a customer-focused culture that delivers responsive and reliable service throughout the organization.

Leadership & Team Development

• Provide leadership, coaching, performance management, and development for supply chain operations leaders and staff.
• Foster a culture of accountability, collaboration, engagement, and continuous improvement.
• Develop organizational capabilities through talent planning, succession planning, coaching, and leadership development.
• Lead teams through operational change, transformation initiatives, and organizational priorities.

Analytics, Systems & Reporting

• Develop and maintain operational dashboards, KPIs, and management reporting tools.
• Lead optimization and effective utilization of supply chain technologies including ERP, WMS, RFID, point-of-use systems, automation technologies, and mobile inventory solutions
• Monitor operational performance metrics including inventory turns, days on hand, service levels, contract compliance, and supply expense performance.
• Provide regular updates and performance reporting to supply chain and organizational leadership.

What qualifications you will need:

• Bachelor's degree required, preferably in Supply Chain, Business Administration, Healthcare Administration, Logistics, Operations Management, Finance, or related field.
• Master’s degree (MBA, MHA, or related field).
• 8+ years of progressive leadership experience in healthcare supply chain operations, logistics, distribution, inventory management, or related field.
• Experience leading supply chain operations within a multi-site healthcare system or integrated delivery network (IDN).
• Experience leading facility supply chain operations, warehouse/distribution operations, or a combination of both functions.
• Demonstrated success leading operational improvement, standardization, inventory optimization, and performance improvement initiatives.
• Experience developing and managing operational budgets, KPIs, and performance metrics.
• Experience leading and developing leaders, managers, and frontline teams within a complex healthcare environment.
• Ability to travel up to 25%

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Supply Chain Operations Director opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.