Supply Chain Operations Specialist II - (IDC) Plainfield, IN

American President Lines; Plainfield (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Gym discounts

Retail discounts

Job summary

CEVA Logistics in Plainfield, IN seeks a Supply Chain Operations Specialist II to provide essential operational support, data reporting, and carrier coordination within a fast-paced environment.

You will manage customer profiles, track shipments, assist with invoices and operational reports, and collaborate with internal teams to ensure timely, accurate service.

This role offers growth in a global logistics leader with a comprehensive benefits package.

Qualifications

• High School diploma or GED required.
• Five years of office experience in a logistics/transportation environment.
• Basic to intermediate proficiency in Microsoft Office, Internet, and job-specific software applications.
• Uses databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.
• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast-paced and changing environment, both in a team and as an individual contributor.

Responsibilities

• Develop working relationships with internal and external customers; assist with account management and service needs.
• Answer questions regarding shipments, billing, status, and services; escalate as needed.
• Interface with airlines, shipping lines, trucks and related carriers to track shipments and understand requirements.
• Manage various documents for accuracy; maintain knowledge of customers, carriers, and procedures.
• Update operational data in software systems and communicate potential concerns to resolve.
• Locate and verify information using databases and logs.
• Track orders and shipments and assist with tracing as needed.
• Create and process invoices and review for operational accuracy.
• Assist with running and summarizing operational reports; present information as needed.

Skills

Data reporting

Operations support

Analytical thinking

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Supply Chain Operations Specialist II - (IDC) Plainfield, IN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

9am-6pm

Pay Range: $22.00

YOUR ROLE

Are you known for exceptional operational support in the supply chain environment?Are youpassionate aboutdatareporting andanalysisand transportation operations?If so, we have an opportunity that would allow you toprovidean essential roleand contribute to deliveringsuperior supply chain services.

WHAT ARE YOU GOING TO DO?

• Develop working relationships with internal and external customers,assistwith account management such asmaintainingcustomer profiles,detailsand service needs.
• Address various internal and external customer questions and concernsregardingshipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs asappropriate.
• Interface with airlines, shipping,truckand related carriers to understand requirements, trackshipmentsor details; operations are typically standard to complex.
• Manage various documents foraccuracy;requires operational knowledge of customers, carriers, and procedures.
• Update various operational/customer data in software systems and applications, work toidentifymissing or potential operational or serviceconcernsand communicate withappropriate groupsas necessary to resolve.
• Utilize databases, logs, and other sources tolocateand verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments andassistwith tracing as needed; usually more standard,regionalor domestic operations.
• Create andprocessesinvoices, reviews for operational accuracy, andworkswith customers on questions and payment.
• Assistwith running and summarizing operational reports and details; present information to co-workers or supervisorsareneeded.
• Assistwith preparing informationrequiredfor quotes or address potentialservices;may provide more standard to complex quotes.
• Ensure compliance with company policies and procedures andmaintaina safe and effective work environment;assistothers with understanding operational items.

WHATARE WE LOOKING FOR?

• Education and Experience: High School graduate or GED.
• Fiveyears of office experience ina logistics/transportation environment.
• Skills: Basicto Intermediateproficiencyin Microsoft Office, Internet, web-based and job specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments orproduct.
• Characteristics: Understanding of providers,carriersand services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual contributor environment.
• Capable of communicating with co-workers to provide and receivedirection.

WHAT DO WE HAVE TO OFFER?

• With a genuine culture of recognition, we want our employees to grow,developand be part of our journey.
• We offer a benefits package with a focus on your wellbeing.
• This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel,carand hospitality brands, including important offerings like pet insurance.
• We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
• It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in theworldthen let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth.That’swhy we share plenty of career opportunities for you to thrive withinCEVA. This role can be the first step on your career path with us. You can stay in thesame jobfamily, find a new family to growin(an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.