Supply Chain & Operations - ServiceNow Procurement Consulting - Manager

EY; Los Angeles (CA); Hybrid; USD 128,000 - 236,000; Full time

Job summary

A leading global consulting firm is seeking a ServiceNow Procurement Consulting Manager to drive design and optimization of procurement solutions. The ideal candidate will have 5-8 years of experience and a strong background in ServiceNow S2P capabilities. This role involves leading a team, enhancing client procurement processes, and providing strategic guidance. Competitive salary ranges from $128,400 to $235,300 with a flexible hybrid work model.

Benefits

Comprehensive compensation package

Flexible hybrid work model

Generous paid time off

Qualifications

• Minimum 5 years experience in procurement consulting or ServiceNow.
• Strong understanding of procurement processes and best practices.
• Proven experience with digital enablement solutions.

Responsibilities

• Lead design of ServiceNow-enabled orchestration solutions.
• Analyze and enhance client procurement processes.
• Mentor team members in best practices.

Skills

Analytical mindset

Leadership skills

Strong communication

Holistic thinking

Client-facing experience

Education

Bachelor’s degree in Supply Chain or related field

Tools

ServiceNow

Agile methodologies

Procurement technology platforms

Job description

Supply Chain & Operations - ServiceNow Procurement Consulting - Manager

Join to apply for the Supply Chain & Operations - ServiceNow Procurement Consulting - Manager role at EY.

Location: Akron, Atlanta, Boston, Charlotte, Chicago, Cleveland, Cincinnati, Dallas, Denver, Detroit, Houston, Hoboken, Irvine, Los Angeles, McLean, Miami, Nashville, New York, Philadelphia, Portland, Phoenix, Pittsburgh, San Diego, San Francisco, San Jose, Seattle, St. Louis.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Opportunity

We are seeking a manager with deep expertise in end-to-end Procurement and ServiceNow Source-to-Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in driving the design, implementation, and optimization of procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through the design and implementation of orchestration solutions empowered by ServiceNow. This position offers the chance to work closely with clients understand their needs, and provide strategic guidance to help them achieve their procurement goals.

Key Responsibilities

• Lead the business process design of orchestration solutions enabled by ServiceNow.
• Collaborate with ServiceNow technology consultants to ensure alignment between business processes and technical solutions.
• Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness.
• Design and implement AI-driven procurement solutions to optimize decision‑making and process automation.
• Conduct workshops and training sessions to promote best practices in procurement and orchestration.
• Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction.
• Provide thought leadership on procurement process optimization and orchestration strategies.
• Support business development initiatives by identifying opportunities for new solutions and enhancements.
• Ensure compliance with procurement policies and industry regulations throughout the design process.
• Mentor and guide team members in best practices for process design and implementation.

Skills And Attributes For Success

• Ability to think holistically across people, process, data, and technology to design next‑generation solutions.
• Analytical mindset with a focus on process improvement and problem‑solving.
• Ability to manage multiple projects and priorities effectively.
• Deep understanding of ServiceNow's S2P capabilities and procurement best practices.
• Strong communication and storytelling skills with the ability to tailor technical insights for business audiences.
• Client‑facing experience in shaping or selling transformation programs.
• Entrepreneurial mindset with the ability to thrive in ambiguous, fast‑moving client environments.
• Strong leadership and team collaboration skills.
• Excellent communication and stakeholder management abilities.

Qualifications

• Bachelor’s degree in Supply Chain, Information Technology, or a related field.
• 5‑8 years of experience in business process design, procurement consulting, or ServiceNow S2P.
• Strong understanding of procurement processes and best practices.
• Proven experience with ServiceNow and its procurement solutions.
• Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement.

Preferred Experience

• Previous experience in a leadership role within a consulting environment.
• Experience with Agile methodologies and project management frameworks.
• Experience with other leading Procurement technology platforms such as Ariba, Coupa, etc., and AI solutions.
• Consulting experience or involvement in multi‑disciplinary transformation projects.
• Experience in change management and process optimization.

What We Look For

We seek proactive and innovative individuals who are passionate about transforming procurement processes through effective orchestration solutions. You should be a strategic thinker with the ability to collaborate across teams, inspire others, and drive successful outcomes for our clients.

What We Offer You

• Comprehensive compensation and benefits package with base salary ranging from $128,400 to $235,300 (variable by location).
• Flexible hybrid work model and 40‑60% in‑person expectation for client‑serving roles.
• Generous paid time off, retirement plans, health coverage, and more.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities.