Supply Chain Operations Manager

TriOptus; Indianapolis (IN); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled supply chain professional to manage supplier relationships and optimize inventory levels. This role requires a strategic mindset to balance customer service and operational costs while ensuring effective order management. The ideal candidate will have at least five years of experience in operations management and possess strong problem-solving skills. Join a dynamic team where your contributions will directly impact service quality and business success, and be a part of innovative supply chain strategies that adapt to evolving market conditions.

Qualifications

• At least 5 years of related experience in Operations Management.
• Strong skills in Supplier Relationship Management and Inventory Management.

Responsibilities

• Establish and oversee optimal supply plans balancing service levels and costs.
• Design and implement supply chain models supporting business strategies.

Skills

Supplier Relationship Management

Root Cause Analysis

Problem Solving

Supply Planning

Inventory Management

Demand Planning

Order Management

Timely Decision Making

Education

Bachelor's Degree in a relevant field

Job description

Within Supplier Relationship Teams drive detailed planning, scheduling and order management to assure agreed delivery performance level. Develop and manage the relationship with External Suppliers and to customers for all supply related matters, such as demand/supply planning and analysis and order management to guarantee high customer service levels including stock management for free of charge customer-supplied components.

Major Accountabilities

1. Establish and oversee an optimal supply plan, with the goal to balance customer service level, production capabilities at external supplier, inventory level and operational cost according to budget. Design and execute S&OP meetings with Suppliers based on frequencies outlined in the segmentation assessment.
2. Responsible for the Client TechOps inventories according defined target values, analyze inventories to determine how to increase inventory turns, reduce waste/write off, or optimize KPI's/CSL and follow-up on inventory differences.
3. Design and implement supply chain models that support business strategies which can adapt to changing market conditions, new business opportunities, or cost reduction strategies.
4. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions of production flow.
5. Responsible for order fulfillment tasks for products manufactured at External Suppliers within scope of SRT, responsible for timely order fulfillment including organization and management of physical shipment of goods in collaboration with freight forwarders.
6. Maintain adequate planning & master data parameters (e.g. MOQ, Lead Times, order frequency) setting for active assortment in close collaboration with local master data management.
7. Transport invoice verification, Toll Reconciliation (if applicable for the accounts managed), Create and maintain Bill of Materials.

KPIs

1. Quality of service provided
2. Adherence to SLAs / Contracts
3. Supplier Relationship and engagement

Experience

At least 5 years of related experience. Experience in Operations Management and Execution, Collaborating across boundaries.

Education

Interpersonal Savvy, Stakeholder Engagement, Operational Excellence, Business Mindset, Breakthrough Analysis.

Skills & Knowledge

Supplier Relationship Management, Root Cause Analysis and Problem Solving, Supply Planning, Inventory Management, Demand Planning, Order Management, Timely decision making.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Accounting/Auditing

Industries

Staffing and Recruiting