Supply Chain - Operations Lead 3rd Shift

Clarks; Hanover (York County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA/FSA

Life insurance

Disability insurance

Voluntary benefits

401k with match

Paid vacation

Holiday pay

Tuition reimbursement

Employee discount

Gainshare opportunities

Job summary

Clarks, based in Hanover, PA, is seeking an Operations Lead for the third shift to manage daily warehouse activities and labor deployment. The role focuses on safe, efficient production, adherence to SOPs, and providing hands-on leadership on the floor.

The candidate will supervise performance, coordinate training, and ensure timely shipping via outbound processes, with a strong emphasis on process improvement and teammate development.

Qualifications

• High School Diploma is required or GED.
• Basic logistics knowledge preferred.
• Strong communication and problem-solving skills.
• Ability to lead and develop a team.

Responsibilities

• Maintain a safe, productive shift with SWI/SOP adherence.
• Optimize labor flow and use of tools and equipment.
• Ensure on-time processing of production volumes and SLA compliance.
• Back up Team Manager as needed.
• Coordinate training with teams and daily business plan.
• Assist with equipment, supplies, and ticketing with OCC.
• Utilize powered equipment for product movement as trained.
• Monitor inventory and conduct quality checks.
• Report key operational metrics on Safety, Cost, and Efficiency.
• Spend 95% on the floor to support the team.
• Handle miscellaneous duties as assigned.

Skills

Leadership

Critical thinking

Problem solving

Communication

Time management

Team supervision

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Supply Chain - Operations Lead 3rd Shift

Job Description

Clarks is looking for Operations Lead – Third Shift (Sunday-Thursday 10:00pm-6:30am) to join our team in the Hanover PA Distribution Center!

Our employees are the sole of our company. Become a part of one of the largest footwear companies in the world - Celebrating 200 years of innovative craftsmanship in shoe designs

Clarks offers competitive wages and benefits package. We offer:

• Medical, dental and vision plans to all employees working thirty hours or more per week.
• Health savings and flexible spending accounts
• Life insurance, supplemental insurance, short term and long-term disability.
• Voluntary insurance benefits (hospital, indemnity, critical illness, and accidental).
• 401k plan with a generous employer match (.
• Three weeks of paid vacation
• Twelve paid holidays
• Tuition reimbursement program for both personal and professional growth and development
• Employee discount on all Clarks products.
• Gainshare opportunities are available.

Job overview :

To ensure all associates are performing required functions in a safe and efficient manner and in alignment with approved standard work instructions (SWI) and standard operating procedures (SOP), adjusting staff placement as needed to ensure completion of daily production requirements. Provide support, training and guidance on related operational processes. Support other functions as needed or required.

Job Responsibilities:

• Assist in creating and maintaining a safe and positive work environment.
• Monitor the flow of work and placement of labor to ensure safe and efficient use of labor, tools, and equipment. Ensure adherence to SWI/SOP and timely processing of production volumes.
• Assist in orderly handling of product meeting customers SLA's, including but not limited to inventory, picking, packing, VAS, shipping, of outbound product (including small parcel and exports) recommending any change in process to improve operating efficiency.
• Provide back-up support to Team Manager as needed.
• Coordinate all training activities with appropriate teams based on daily business plan. (currently our operative trainers work with AM to conduct this - this is not a lead function at the moment)
• Provide response to associate inquires for equipment, supplies/materials and questions. Also working with OCC to open assist tickets.
• Use Powered Industrial Equipment as trained/required for product movement/placement. (Is this an expectation we hold the leads to. Currently the Sr. equipment operators do this)
• Coordinate and store inventory, conduct regular process quality checks as required/requested.
• Drive and assist in accurately reporting key operational measurements in Safety, Cost, Process Efficiency, Service.
• Visibly support team by spending at least 95% time on floor and 5% on other tasks.
• Problem solving
• Ensure areas are properly prepped for startup and transition per shift.
• Other duties as assigned.

Education/Work Requirements:

• High School Diploma (or General Education Diploma) required
• Basic knowledge of logistics operations (product flow) preferred
• General knowledge of basic computer systems (touch control) helpful
• Knowledge of adult learning concepts helpful
• 1-3 years in a logistics environment preferred
• Experience with Radio Frequency Units, conveyance systems, and other warehouse equipment
• 1-3 years of experience in training preferred
• Microsoft Office Suite (Excel, PowerPoint, Word)

Interpersonal Skills:

• Critical thinking and problem solving
• Ability to lead a team
• Ability to multi-task, prioritize ad organize workflow
• Ability to communicate effectively using both oral, written and listening skills
• Time management
• Dependable, accountable and flexible

Physical Requirements:

• Ability to walk/stand continuously.
• Ability to pull/pick product from cartons including scanning and placing them into another carton (requires turning, bending, reaching, grasping)
• Ability to pack, wrap, band, and label product/cartons including turning to collect air pillows, labels and other supplies/materials (requires turning, bending, reaching, stooping)
• Ability to lift up to 40 lbs., moving/lifting skids, lifting and moving, stacking, loading cartons with or without the use of a hand jack. (requires lifting at waist level, lifting at ground level, lifting at over the shoulder level; bending, stooping, grasping)

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.

This season, we’re proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all – bringing to life Clarks’ new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we’re ready to lead the way. After all, we’re originators, not imitators. It’s who we are, who we’ve always been. And to change the world of tomorrow, we’re doing things differently today.

Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long-held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender reassignment