Supply Chain Operations Coordinator

gsknch; New Jersey; Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Haleon in North America seeks a Supply Chain Operations Coordinator to connect the Commercial functions with Supply Chain and serve as the single point of contact to execute Commercial strategies across the end-to-end network, aiming for optimal customer service and inventory levels.

Key responsibilities include coordinating portfolio transitions, leading OTIF risk reviews, and aligning with Planning, Marketing, Sales and Finance to drive timely execution and continuous improvement.

Responsabilités

• Coordinate the executional requirements of a specific portfolio across Supply Planning, Demand Planning, Customer Service and Logistics.
• Lead weekly and bi-weekly meetings to discuss OTIF risks and transition plans.
• Maintain and improve customer service levels and inventory accuracy across end-to-end supply chain.
• Communicate backorder, obsolescence risks and ensure alignment with Commercial teams.

Description du poste

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Supply Chain Operations Coordinator is a key role to the organization, connecting the Commercial business functions to Supply Chain and acting as a single point of contact to execute Commercial strategies within and across the end-to-end North America Supply Chain to achieve optimal customer service and inventory levels.

Key Responsibilities

• Communicate any backorder or write-off/obsolete risks which will impact the deployment of Commercial initiatives
• Coordinate the executional requirements of a specific portfolio/category within Haleon. This would include, establishing and managing all transition related timelines across and within the Supply Chain (Supply Planning, Demand Planning, Customer Service, Logistics).
• Manage the review and sales outlet identification process of Obsolete Inventory & Fast Sell of short-dated product, partnering with the Commercial team (Marketing, Sales, Customer Strategy) as well as Customer Service and Logistics and manage monthly SLOBs reporting.
• Lead Cx Portfolio Optimization and Exit Strategy review process through DRM meetings to identify discontinuation candidates from the portfolio based on low revenue/profitability/volume.
• Provide SC oversight of artwork changes/transitions to limit component and finished good write-off and orchestrate timelines to reduce component exposure as we changed artwork for DPC made open stock items.
• Ensure flawless execution of Line Extensions.
• Coordinate item configuration changes (Pack changes requiring UPC changes, phase in changes that impact Master Data and Customer Service groups).
• Conduct OTIF root cause analysis, gain alignment with SC stakeholders and provide commentary for reporting both locally and globally (Global, SCIM 1-4).
• Lead weekly SCIM 1 meetings with Supply Planning, Demand Planning and Repack Planning to discuss and drive decisions around short and long-term risk mitigation of supply issues, demand forecast changes and impact to supply and any obsolescence risks, artwork changes, NPI status, long term scenario planning.
• Conduct bi-weekly category Commercial Connect meetings to review OTIF risks, transitions, discontinuations, and SLOBs risks.
• Lead escalations for NPIs where needed (end to end SC focus).
• Participate in monthly category DRM meetings, presenting updates on Portfolio Optimization Management, SLOBs risk mitigation, short and long-term supply issues as well as ad-hoc reporting that serves to update the business on emerging issues E2E SC issues as part of Core Commercial Cycle.
• Maintain/optimize customer service levels, inventory levels, obsolescence, cost Savings project identification and implementation with flawless execution.
• Supply Chain Coordination across end-to-end Supply Chain.
• Report OOS situation to the commercial business and provide an overview on supply situation and availability based on information from the central systems (SOLs) and SC Hub. Coordinate the general overview for US and communicate with the Commercial team (incl. lost sales, OOS reasons).
• Lead Interactions with SC-Hub, Demand Forecasting, Marketing and Sales to manage, influence and solve issues which lead to higher customer service.
• Coordinate communication and escalation resolution on obsolescence and write-off management in collaboration with Supply Planning Hub, Customer Service and Supply Chain Finance.
• Serve as the supply voice within the DRM with efforts to guide decision making and escalation.
• Management of SKU transitions and product restages (including SKU rationalization) liaising with the HUB to ensure appropriate and aligned exit strategies are in place and run out plans developed to minimize financial risk and market disruption.
• Work with the artwork and labeling team to coordinate all packaging related changes to prevent recalls and minimize write off risk.
• Coordinate any rework requirements with Commercial team and the Supply Planning Hub.
• Prepare and control the reason codes for OTIF Reporting (weekly).
• Liaise with Demand Forecasting and customer service regarding necessary product allocation - quantity assessment, fair sharing, etc.
• Coor