Supply Chain Manager, Network Planning (Fulfillment & Operations)

Amazon; Nashville (TN); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs / stock options

Job summary

Amazon Last Mile Delivery in Nashville, TN is seeking a Supply Chain Manager to design long-term, cost-efficient last mile strategies for NA. You will work with leadership across retail, transportation ops and tech to deliver data-driven network improvements and scalable solutions.

The role emphasizes cross-functional collaboration, hands-on problem solving, and clear communication of plans to senior leaders. Travel up to 25% is required.

Qualifications

• 3+ years program or project management experience.
• 3+ years cross-functional work with tech and non-tech teams.
• 3+ years using data and metrics to drive improvements.
• 2+ years of supply chain experience.
• Bachelor's degree required.
• Advanced Excel and SQL skills.

Responsibilities

• Define & analyze plans in last mile network for North America.
• Provide insight into optimized delivery network structure and collaborate with stakeholders for implementations.
• Guide selection of MSAs for launch in topology planning based on viability.
• Proactively seek network optimization improvements and align stakeholders.
• Influence external teams to meet North America last mile goals and capabilities.
• Ideate and implement tech-enabled solutions to optimize quality, speed, and cost.
• Lead complex issues with stakeholders and coordinate with tech/product teams.
• Travel domestically up to 25%.

Skills

Program management

Cross-functional collaboration

Data analysis with metrics

SQL

Supply chain knowledge

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookup)

SQL

Job description

Job ID: 10485418 | Amazon.com Services LLC

Are you looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Last Mile Delivery is looking for you.

Amazon Last Mile Delivery is an organization that executes delivery of small parcel and packages across the Urban and Rural parts of North America. We constantly innovate for our customers and continuously optimize our supply chain to enhance the customer experience in communities we serve.

The Supply Chain Manager role will be diving deep into data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience. The candidate will communicate these designs and strategic visions to leadership across retail, transportation operations, technology teams, and senior leadership.

Influencer, Leader, Doer, Communicator, Problem Solver, Results driven

• Innovative leader that will identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
• Lead teams to consistently deliver valuable projects.
• Deliver end-to-end operations projects, working through the many obstacles along the way.
• Communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
• Utilize exceptional problem-solving skills to work through difficult challenges.
• Take stretch goals and wow the internal and external customers with exceptional outcomes.

Key Job Responsibilities

Utilize exceptional problem-solving skills to work through difficult challenges,

• Define & analyze plans in last mile network for North America
• Provide insight into optimized delivery network structure and collaborates with stakeholders for timely implementations.
• Provide connections and attainment guidance based on last mile viability to stratify selected Metropolitan Service Areas (MSA) for launch in topology planning.
• Proactively seek out network optimization improvements, building stakeholder buy-in and alignment from upstream and downstream partners.
• Influence external teams to align with North America last mile program goals and capabilities, to deliver optimal last mile.
• Ideate and unleash all potential solutions including tech for last mile delivery and prioritize those implementations to optimize for quality, speed, and cost to drive network efficiencies.
• Lead and solve complex issues with various stakeholders and further coordinate with tech/product teams to enable tech/product enhancements.
• Travel domestically up to 25%.

About the team

Amazon Last Mile Delivery is building a delivery strategy for both Urban and Rural areas in US. This role will help define Network Planning approaches to effectively provide these services.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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