Supply Chain Distribution Technician

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Parkland Health and Hospital System is seeking a dedicated Supply Chain Associate to ensure supplies and equipment are ready for patient care. The role focuses on maintaining on-hand levels, performing cycle counts, and ensuring efficient, safe storage environments.

Required are 3+ years in healthcare logistics, a high school diploma or GED, and familiarity with ERP/SAP. Duties include daily inventory, quality checks, and timely replenishment to support patient services.

Qualifications

• High school diploma or GED required.
• Minimum 3 years of Logistics/Supply Chain Management experience, preferably in healthcare.
• One year experience as a Supply Chain Apprentice with Parkland.

Responsibilities

• Accept and validate incoming orders; verify accuracy with packing slip and purchase order.
• Perform replenishment and distribution in SAP with accuracy and timeliness.
• Maintain quality control of products; rotate inventory using FIFO/FEFO.
• Conduct daily inventory of primary and secondary points with bar code equipment.
• Monitor supply par levels; adjust as directed by leadership; report shortages.

Skills

Inventory control

ERP systems

Basic computer skills

Customer service

Education

High school diploma or GED

Tools

SAP

Job description

Location: Main Hospital Bldg - Basement
Work schedule: On-site / Full-time Days; 6 a.m. until 4:30 p.m., Wednesday through Saturday

PRIMARY PURPOSE

Responsible for ensuring all supplies and equipment are ready and available to meet the needs of the areas supported. Maintain appropriate on-hand supply levels, including management of min/max and reorder points. Perform daily quality inspections of supply locations ensuring proper product rotation and performance of cycle counts. Maintain an environment that is organized, efficient, and safe.

MINIMUM SPECIFICATIONS

Education

• High school diploma or general education degree (GED)

Experience

• Minimum of 3 years of Logistics/ Supply Chain Management, preferably in Healthcare Industry or,
• One year experience as a Supply Chain Apprentice with Parkland.

Equivalent Education and/or Experience

• May have an equivalent combination of education and experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure

• None

Required Tests for Placement

• Must be able to successfully pass a Basic Math test, as established by Talent Acquisition, with a minimum score of 80%.
• Must be able to successfully pass a Basic Spelling test, as established by Talent Acquisition, with a minimum score of 80%.

Skills or Special Abilities

• Must be able to read and write.
• Knowledge of inventory control procedures.
• Must be able to understand and utilize the inventory, distribution and receiving capabilities of an ERP platform.
• Must demonstrate proficiency in basic computer skills.
• Able to operate handling equipment including hand-trucks, pickers, pallet jacks, and other powered warehouse equipment.
• Ability to effectively communicate with patients, physicians, family members and co‑workers in a manner consistent with a customer service focus and application of positive language principles.

Responsibilities

• Accept and validate incoming orders; compare information on the packing slip with purchase order to verify accuracy of shipment and report discrepancies for resolution; document and resolve discrepancies and variances to replenish the inventory PAR levels.
• Perform all replenishment and distribution processes within the SAP System with accuracy and attention to detail in an efficient and timely manner; process and resolve all necessary actions to process issues/returns accurately.
• Maintain quality control of products by ensuring packaging integrity, sterility and shelf life of supplies are monitored and identified as needed; rotate inventory during the replenishment process using FIFO and FEFO methodology.
• Perform daily inventory of primary and secondary inventory points using bar coding equipment on a predetermined schedule that will allow for timely replenishment orders.
• Maintain ownership of supply par inventory volume trends and make adjustments as directed by Supply chain leadership; perform spot checks of on‑hand inventory in assigned supply locations by end of day to identify and resolve any potential supply availability issues.
• Conduct routine cycle counts and physical inventory at the direction of leadership, and report discrepancies as appropriate.
• Maintain carts and supply rooms and keep assigned carts organized, clean, labeled and at proper par levels using a handheld computer; perform activities for addressing backorders, stock‑outs, substitutes, trials, conversions, and recalls.
• Review usage reports on a quarterly basis to identify appropriate par levels; manage inventory by adjusting par levels when necessary and manage accuracy of bin locations; provide listing of low usage and no movement supplies to leadership with recommendations for corrective actions.
• Responsible for the accurate monitoring, ordering, storage of inventory and performing regular inspection of supply cabinets and par levels in assigned supply locations ensuring accurate tracking of supply data such as manufacturer numbers, expiration dates, lot numbers, etc.
• Complete daily/weekly/monthly documentation and reporting of Key Performance Indicators and supply activities as directed by supervisor.
• Manage own assigned workload by applying an understanding of team priorities and providing assistance to less experienced colleagues while promoting a harmonious workplace.
• Organize, prioritize and complete daily assigned work in a timely manner with enthusiasm; recognize and solve typical problems that can occur in own work area; evaluate and select solutions from established options; work effectively and productively as a team member.
• Be an ambassador for Supply Chain and coordinate supply activity with Nursing Leadership and Nurses; communicate with clinical staff and keep them current on all relevant supply issues.
• Identify ways to improve work processes and improve customer satisfaction through building relationships to promote a collaborative environment and demonstrate customer service that promotes improving the patient experience.
• Must be familiar with and follow all applicable safety and regulatory requirements rules, policies, laws and guidelines that impact the industry to include JCO and Infection Prevention guidelines.

Job Accountabilities

• Identify ways to improve work processes and improve customer satisfaction. Make recommendations to supervisor, implement, and monitor results as appropriate in support of the overall goals of the department and Parkland.
• Stay abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrate knowledge gained into current work practices.
• Maintain knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develop effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seek advice and guidance as needed to ensure proper understanding.