Supply Chain Coordinator

Factor_; New York (NY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

401k with company match

Generous PTO and parential leave

Health benefits from day one

Tuition reimbursement

Employee ERGs

Discounts on HelloFresh/Factor_

Job summary

Factor is hiring a Supply Chain Coordinator to support retail operational execution under the Head of Supply Chain & Logistics. You will coordinate production readiness, logistics follow-through, shipment tracking, and retailer DC execution for current and future accounts.

This execution-heavy role requires strong organizational skills, attention to detail, and data fluency. Hybrid work from NYC or Chicago with collaboration across teams.

Qualifications

• 3+ years in a CPG supply chain role servicing retail, logistics, or production
• Experience managing trackers, operational data, shipments, inventory, POs, milestones
• Strong written and verbal communication skills for clear updates and follow-ups
• Comfort with Excel/Sheets and operational data workflows
• Experience in food/grocery/logistics is a plus

Responsibilities

• Support day-to-day Retail supply chain and logistics execution across Target and future retail accounts
• Track production readiness, shipment timing, logistics milestones, and service-level risks
• Coordinate with production, procurement, logistics, and internal teams to support retail commitments
• Maintain operational trackers for POs, shipments, DC appointments, inventory risks, and open items
• Help document SOPs for retail logistics, shipment tracking, issue escalation, and launch readiness

Skills

CPG supply chain

Excel / Google Sheets

Cross-functional collaboration

Data tracking

Education

BA/BS in Supply Chain

Tools

Excel

Google Sheets

Job description

This is a hybrid role to the HelloFresh Headquarters in either NYC or Chicago, IL Factor's Retail business is scaling from pilot to national expansion. As we grow with Target and develop future accounts across club, grocery, and specialty retail, the team needs strong day-to-day supply chain and logistics support to ensure what we sell can be produced, shipped, received, and executed reliably.

We are hiring a Supply Chain Coordinator to support Retail operational execution under the Head of Supply Chain & Logistics, Factor New Channels. This person will help coordinate production readiness, logistics follow-through, shipment tracking, retailer DC execution, item setup support, operational issue tracking, and cross-functional communication across Retail, Supply Chain, Production, Procurement, Logistics, and Sales.

This is an execution-heavy role for someone who is highly organized, detail-oriented, comfortable with operational data, and motivated by making sure the plan actually works in the real world.

You will…

• Support day-to-day Retail supply chain and logistics execution across Target and future retail accounts.
• Track retail production readiness, shipment timing, logistics milestones, delivery status, retailer DC requirements, and service-level risks.
• Coordinate with production, procurement, logistics, co-manufacturing, and internal supply chain teams to ensure retail commitments are operationally supported.
• Maintain operational trackers for POs, shipments, DC appointments, inventory risks, short shipments, service issues, and open action items.
• Support issue resolution when shipments, appointments, retailer receiving requirements, inventory, shelf-life, or service-level issues arise.
• Help prepare operational inputs for weekly commercial / supply chain meetings, monthly performance reviews, and launch readiness check-ins.
• Support item setup and operational data workflows, including UPC / GTIN / SCC coordination, shipment data, logistics requirements, and retailer readiness inputs
• Partner with Sales Strategy & Planning on forecast reconciliation, launch timing, promotional volume readiness, and operational implications of commercial changes.
• Support new item launches and new account launches by tracking operational milestones, dependencies, and readiness risks.
• Help document repeatable SOPs for retail logistics, shipment tracking, issue escalation, item setup coordination, and launch readiness as the business scales.

You are…

• Highly organized: you can manage many moving pieces, deadlines, trackers, and stakeholders without losing details.
• Operationally minded: you care about whether plans are feasible, shipments arrive on time, data is accurate, and issues are resolved quickly.
• Detail-oriented: you notice mismatches, missing inputs, unclear owners, and operational risks before they become bigger problems.
• A strong communicator: you can send clear updates, document decisions, and keep cross-functional partners aligned.
• Comfortable with ambiguity: you can work in a fast-moving environment where processes are still being built.
• Data-capable: you are comfortable working in spreadsheets, trackers, dashboards, and operational reports.
• Proactive: you follow up, close loops, and elevate risks early.
• Team-oriented: you work well across Supply Chain, Production, Procurement, Logistics, Sales, Planning, Finance, and Business Operations.

You have…

• 3+ years of experience in a CPG supply chain role on an account that services retail, logistics, operations, procurement, production planning, retail operations, CPG operations, consulting, or a related field.
• Experience managing trackers, operational data, shipment details, inventory, POs, production milestones, or cross-functional project plans.
• Strong Excel / Google Sheets skills and comfort working with operational data.
• Strong written and verbal communication skills, with the ability to summarize issues clearly and drive follow-up.
• Experience in CPG, food, grocery, fresh / refrigerated products, logistics, fulfillment, or manufacturing is a plus.
• Ability to work cross-functionally with internal teams and external partners in a fast-moving environment.
• Strong attention to detail, follow-through, and ownership mindset.
• BA/BS preferred in Supply Chain, Operations, Business, Engineering, or a related field.

You’ll get…

• 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008 New York Pay Range

$89,775-$99,750 USD

Illinois Pay Range

$83,475-$92,750 USD