Supply Chain Compliance Intern

Ghirardelli Chocolate Company; Stratham (NH); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Mentor program

Networking events

Career development workshops

Job summary

Lindt USA offers a twelve-week Lindternship program for undergraduate and graduate students to gain hands-on experience in supply chain compliance. You will work with multiple teams to document processes, map workflows, and identify cost-saving opportunities.

You will develop skills in reporting, automation, and cross-functional collaboration, mentored by experienced professionals, with opportunities to attend career development sessions and networking events.

Qualifications

• Be a currently enrolled undergraduate or graduate student in a university program focused on logistics or supply chain.
• Prior internship or project-focused experience in process improvement preferred.
• Strong computer skills and proficiency with MS Office applications.

Responsibilities

• Support Compliance Reporting and Analysis, improving accuracy and efficiency of reports.
• Identify automation opportunities and partner with BI teams to streamline tasks.
• Assist in optimizing existing business reporting and ensuring alignment with stakeholder needs.

Skills

Supply chain basics

MS Office

Analytical skills

Team collaboration

Project-oriented

Multi-tasking

Education

Junior or Senior enrolled in a university degree program (Logistics or Supply Chain focus)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose:

The Supply Chain Compliance Intern will help reduce wholesale customer deductions and fines by reviewing all customer infractions, initiating disputes for repayment and supporting process improvements across the Customer Service Department. This includes working with teams such as Order Management, Exceptions Management, Compliance, Supply Chain, and Customer Efficiencies.

The intern will collaborate closely with Customer Service, Finance, Sales, Inventory Control, LSNA, and Customer Logistics teams. A strong analytical mindset is essential to document detailed work instructions, create visual process maps, and identify process gaps or inefficiencies. The goal is to uncover opportunities for cost savings and operational optimization.

What To Expect as a Lindtern:

Our twelve-week Lindternship program offers hands‑on experience allowing undergraduate and graduate students to gain practical skills and contribute to projects that directly impact our business. During the summer, interns will be paired with a mentor, attend professional career development workshops/sessions and attend networking events to meet additional team members.

Essential Job Functions & Responsibilities:

Compliance Reporting and Analysis

• Enhance and refine existing reporting systems to improve accuracy and efficiency.


• Analyze customer and logistics performance trends to identify areas for improvement and opportunities for optimization.


• Develop and implement corrective action plans to address identified issues.


• Foster collaboration with internal and external cross‑functional teams to ensure alignment, secure buy‑in, and drive process adoption.

Automation Opportunities for Core Business Processes

• Partner with the business intelligence and reporting teams to understand recurring business tasks and reporting requirements.


• Identify and prioritize areas where automation can streamline operations and improve efficiency.


• Implement automated solutions and transition them seamlessly into production environments.

Optimization of Existing Business Reporting

• Evaluate current reporting frameworks and associated datasets to ensure alignment with evolving business needs, catering to both frontline and executive audiences.


• Work closely with operational teams to identify reporting gaps and develop tailored solutions to address these needs effectively.


• Establish processes to continually assess and refine reporting outputs to maintain relevance and utility.

Qualifications & Requirements:

Experience:

• Prior internship and/or Project focused process and results oriented positions


• Demonstrated proficiency with a computer and with MS software

Skills & Knowledge:

• A basic understanding of supply chain operations


• Strong computer skills preferably with Microsoft applications (Word, Excel, and PowerPoint) required


• Must be capable of multi‑tasking while keeping attention to detail


• Strong analytical skills


• Demonstrated ability to work on teams and collaborate effectively


• Demonstrated ability to complete projects on schedule following established procedures

Education:

• Be a Junior or Senior enrolled in an accredited University Degree Program - Preferably with a focus on Logistics or Supply Chain

Other Requirements:

• Ability to foster and maintain solid professional relationships internally and externally


• Excellent and effective written and verbal communication skills


• Self‑motivated with a desire to learn

Total Rewards:

Compensation Range: $20 an hour

Applicants for this position must be currently authorized to work in the United States on a full‑time basis. The company will not sponsor applicants for this position for work visas.

Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job‑related skills, knowledge, and experience as well as market conditions. A bonus and/or long‑term incentive may be included as part of this compensation package.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for th