Supply Chain Compliance Intern

Lindt & Sprüngli (USA) Inc.; Stratham (NH); On-site; USD 23,000 - 32,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. invites applications for a Supply Chain Compliance Intern in Stratham, NH. The role focuses on reducing deductions, supporting audits, and driving process improvements within Customer Service and Supply Chain teams. It emphasizes data reporting, automation, and cross-functional collaboration.

The twelve-week Lindternship offers mentorship, career workshops, and networking events to help students develop practical skills and contribute to cost-saving initiatives.

Qualifications

• Prior internship and/or project-focused process and results oriented positions
• Demonstrated proficiency with a computer and with MS software
• A basic understanding of supply chain operations
• Strong computer skills preferably with Microsoft applications (Word, Excel, and PowerPoint) required
• Must be capable of multi-tasking while keeping attention to detail
• Strong analytical skills
• Demonstrated ability to work on teams and collaborate effectively
• Demonstrated ability to complete projects on schedule following established procedures

Responsibilities

• Enhance and refine existing reporting systems to improve accuracy and efficiency.
• Analyze customer and logistics performance trends to identify areas for improvement and opportunities for optimization.
• Develop and implement corrective action plans to address identified issues.
• Foster collaboration with internal and external cross-functional teams to ensure alignment, secure buy-in, and drive process adoption.
• Partner with the business intelligence and reporting teams to understand recurring business tasks and reporting requirements.
• Identify and prioritize areas where automation can streamline operations and improve efficiency.
• Implement automated solutions and transition them seamlessly into production environments.
• Evaluate current reporting frameworks and datasets to ensure alignment with evolving business needs, catering to both frontline and executive audiences.
• Work closely with operational teams to identify reporting gaps and develop tailored solutions.
• Establish processes to continually assess and refine reporting outputs to maintain relevance and utility.

Skills

Supply chain basics

Analytical skills

Team collaboration

Attention to detail

Multitasking

MS software proficiency

Education

Junior or Senior in accredited university (Logistics or Supply Chain focus)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Position Purpose:

The Supply Chain Compliance Intern will help reduce wholesale customer deductions and fines by reviewing all customer infractions, initiating disputes for repayment and supporting process improvements across the Customer Service Department. This includes working with teams such as Order Management, Exceptions Management, Compliance, Supply Chain, and Customer Efficiencies.

The intern will collaborate closely with Customer Service, Finance, Sales, Inventory Control, LSNA, and Customer Logistics teams. A strong analytical mindset is essential to document detailed work instructions, create visual process maps, and identify process gaps or inefficiencies. The goal is to uncover opportunities for cost savings and operational optimization.

What To Expect as a Lindtern:

Our twelve-week Lindternship program offers hands-on experience allowing undergraduate and graduate students to gain practical skills and contribute to projects that directly impact our business. During the summer, interns will be paired with a mentor, attend professional career development workshops/sessions and attend networking events to meet additional team members.

Essential Job Functions & Responsibilities:

Compliance Reporting and Analysis

• Enhance and refine existing reporting systems to improve accuracy and efficiency.
• Analyze customer and logistics performance trends to identify areas for improvement and opportunities for optimization.
• Develop and implement corrective action plans to address identified issues.
• Foster collaboration with internal and external cross-functional teams to ensure alignment, secure buy-in, and drive process adoption.

Automation Opportunities for Core Business Processes

• Partner with the business intelligence and reporting teams to understand recurring business tasks and reporting requirements.
• Identify and prioritize areas where automation can streamline operations and improve efficiency.
• Implement automated solutions and transition them seamlessly into production environments.

Optimization of Existing Business Reporting

• Evaluate current reporting frameworks and associated datasets to ensure alignment with evolving business needs, catering to both frontline and executive audiences.
• Work closely with operational teams to identify reporting gaps and develop tailored solutions to address these needs effectively.
• Establish processes to continually assess and refine reporting outputs to maintain relevance and utility.

Qualifications & Requirements:

Experience:

• Prior internship and/or Project focused process and results oriented positions
• Demonstrated proficiency with a computer and with MS software

Skills & Knowledge:

• A basic understanding of supply chain operations
• Strong computer skills preferably with Microsoft applications (Word, Excel, and PowerPoint) required
• Must be capable of multi-tasking while keeping attention to detail
• Strong analytical skills
• Demonstrated ability to work on teams and collaborate effectively
• Demonstrated ability to complete projects on schedule following established procedures

Education:

• Be a Junior or Senior enrolled in an accredited University Degree Program - Preferably with a focus on Logistics or Supply Chain

Other Requirements:

• Ability to foster and maintain solid professional relationships internally and externally
• Excellent and effective written and verbal communication skills
• Self-motivated with a desire to learn

Total Rewards:

Compensation Range: $20 an hour