Supply Chain AI Enablement Lead

Illumina, Inc.; San Diego (CA); On-site; USD 118,000 - 177,000; Full time

Job summary

Illumina, Inc. in San Diego seeks a Supply Chain AI Enablement Lead to accelerate AI adoption across Global Supply Chain. You will partner with Plan, Source, Deliver to shape high‑value AI use cases and drive measurable business impact.

Lead delivery with IT and business teams, build training, govern AI initiatives, and monitor value realization. 10+ years in related roles preferred; competitive base salary disclosed.

Qualifications

• AI literacy and ability to lead automation teams across platforms.
• Supply Chain domain knowledge with Plan, Source, Deliver context.
• Strong communication to document needs and workshops.
• Influencing stakeholders to drive cross-functional transformation.
• Experience managing global projects and agile solution lifecycles.

Responsibilities

• AI Demand Generation and business partnership with supply chain leaders.
• Delivery leadership for RPA, GenAI, or Agentic AI solutions.
• Design and deploy training to accelerate AI literacy.
• Change management and value realization with metrics.
• Contribute to the Global Operations AI vision and governance.

Skills

AI literacy

Supply Chain knowledge

Communication & Collaboration

Influencing skills

Global project portfolios

Education

Bachelor’s degree; Master’s preferred

Tools

SAP

Ariba

Icertis CLM

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The Supply Chain AI Enablement Lead will drive the adoption, scaling, and impact of AI and intelligent automation across Global Supply Chain, reporting into the Director of Supply Chain Process Excellence & PMO. This role will ensure that Supply Chain teams understand AI capabilities, generate high ‑ quality demand, execute prioritized initiatives, and deliver the training and change ‑ management needed for sustained value realization of everyday AI. This individual will combine strong business influencing ability, process expertise, and AI fluency with a solid technical background to partner with a team of AI and automation developers building solutions such as Generative AI apps, intelligent workflows, Agentic AI and automation services.

Position Responsibilities

AI Demand Generation & Business Partnership

Partner with Plan, Source, Deliver and Regional Supply Chain leaders to identify high ‑ value AI opportunities and shape an actionable demand pipeline. Facilitate discovery sessions, process reviews, and value assessments to align opportunities with business priorities. Methods include running workshops as well as working side‑by‑side to observe processes in-action. Translate operational challenges into clear AI/automation use cases, solution concepts, and ROI projections.

AI & Automation Delivery Leadership

Partner with IT and business organizations to execute a RPA, GenAI or Agentic AI Solutions. Manage & groom opportunity backlog—including intake, scoping, sprint planning, and delivery to ensure solutions are scalable, maintainable, and aligned with enterprise AI governance (aligned with emerging AI CoE practices referenced in GO & IT collaboration). Partner closely with IT Automation & AI teams, and platform owners to ensure technology readiness, compliance, and security. Adopt and assess use of native-AI tools as well as Bolt‑on applications leveraged across Supply Chain Function.

AI Enablement, Adoption & Training Rollout

Design and deploy comprehensive training programs to accelerate AI literacy and adoption within operations. Build enablement assets including playbooks, FAQs, demos, guidelines, and citizen ‑ developer guardrails. Establish feedback loops to refine training, tooling, and solution usability across functions. Design and deploy training for the Global Supply Chain organization to upskill the talent with AI.

Change Management & Value Realization

Drive change ‑ management plans supporting new AI solutions, ensuring strong stakeholder engagement, communication, and user readiness. Track AI adoption metrics, measuring business impact, and report value delivered to leadership. Support cultural transformation toward data ‑ driven and AI ‑ enabled operations.

Strategic Contributions to Global Operations AI Vision

Contribute to GO’s AI roadmap, aligning AI capabilities with long ‑ term operational excellence and innovative goals. Stay current on AI/LLM trends, automation platforms, and operational use cases to guide technology evolution and solution design. Serve as a visible champion for responsible, secure, valued‑driven AI adoption across the enterprise.

The listed responsibilities are an essential but not exhaustive list of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Skills & Competencies

Required

• AI literacy: Strong understanding of operational processes and applied AI/Agentic AI/automation capabilities (LLMs, workflow automation, predictive models, etc.) Technical fluency and ability to lead teams across automation development, AI engineering, or low code/automation platforms. Experience with RPA, LLMs, orchestration tools, or process mining. (UiPath, Azure Open AI, Microsoft CoPilot Studio, Anthropic). Understanding of industry trends of .ai products can drive significant impact through augmentation of tools


• Supply Chain domain knowledge: Strong understanding of Plan, Source and Deliver business processes with strong foundation of tools like SAP, Ariba, Icertis Contract Lifecycle Management etc.


• Communication & Collaboration: Understand and document business user needs through interviews, hands‑on observation, planning and executing workshops. Translate user needs into solutions by collaborating with internal and approved external partners. Communicate on the progress of individual initiatives as well as AI Programs within Global Supply Chain.


• Influencing skills: Demonstrated ability to influence senior stakeholders and drive cross‑functional transformation.


• Experience managing global project portfolios, agile teams, and solution delivery lifecycles.

Preferred

• Hands‑on experience deploying AI/automation solutions in complex operational environments.


• Familiarity with enterprise AI governance and risk frameworks


• Exposure to MES, QMS, ERP, planning systems, or other operations technologies.


• Lean, Six Sigma, or operational excellence certification.

Leadership Competencies

• Strong executive presence and ability to inspire trust across technical and business teams.


• Ability to simplify complex AI concepts for broad audiences.


• Change ‑ leadership mindset with a focus on adoption and business outcomes.


• High learning agility and comfort navigating ambiguity.

Experience & Education

Typically requires 10+ years of related experience with a Bachelor’s degree; or 8+ years with a Master’s degree; or equivalent practical experience

The estimated base salary range for the Supply Chain AI Enablement Lead role based in the United States of America is: $118,200 - $177,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero‑net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [e-mail]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.

This role is not eligible for visa sponsorship.