Supplier Quality Engineer

Faith Technologies Inc; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Faith Technologies, Inc. is seeking a Supplier Quality Engineer to lead supplier quality initiatives, maintain the Supplier Quality Manual, and drive improvements with Excellerate documentation.

You will partner with Supply Chain and Procurement to enhance performance and support new supplier onboarding. The role requires hands-on manufacturing experience, strong problem-solving skills, and the ability to communicate with suppliers and internal teams.

Qualifications

• A minimum of 2 years of related industry experience is required; a bachelor’s degree in a business or engineering discipline is preferred.
• Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
• Ability to work well in a fast-paced manufacturing environment.
• Strong ability to identify and solve problems proactively using structured problem-solving tools (FMEA, DMAIC, 8D, etc.), including making timely and effective decisions.
• Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence, and responsibility.
• Ability to design and conduct experiments, and to analyze, interpret, validate, and communicate data to key stakeholders.
• Ability to seek out best practices and apply them within their assigned area.
• Ability to apply knowledge, logic, and reasoning using mathematics, statistics, science, and engineering applications.
• Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health, and safety.
• Includes documentation and controls to ensure long-term sustainability.
• Ability to become a Subject Matter Expert for an assigned system or process.
• Ability to coach and mentor site support functions within assigned areas of expertise.
• Ability to operate effectively in a cross-functional team environment.
• Ability to effectively lead projects involving cross-functional team members.
• Ability to learn and utilize a variety of computer programs such as Visio, Excel, PowerBI, and other applicable Excellerate software programs.
• Strong attention to detail, time management skills, and organizational skills.
• Strong written and verbal communication skills, including the ability to effectively interact with others.
• Must have strong presentation skills and the ability to represent Excellerate in a professional manner.
• Ability to maintain the confidentiality of all customer and company information.

Responsibilities

• Serve as SME for supplier activities by managing and improving the Supplier Quality Manual and Excellerate supplier documentation.
• Provide leadership and management of Excellerate supplier‑related issues to ensure proper communication and associated activities within the organization.
• Establish and drive supplier quality performance via supplier scorecard metrics for improvement by collaborating with Supply Chain and Procurement.
• Manage the Part Production Approval Process for all new suppliers.
• Monitor and drive supplier corrective action and improvement to address nonconformances, customer feedback, and repeat process issues via the Supplier Corrective Action Response (SCAR) process.
• Ensure the supplier understands and meets all customer and Excellerate requirements throughout the lifecycle of the product and that changes are communicated to suppliers in a timely manner.
• Participate in the supplier approval process by visiting potential suppliers, conducting supplier assessments, and For Cause audits per Excellerate procedures.
• Serve as the primary customer contact for supplier quality in meetings, customer feedback, and concerns, including supplier specification inquiries and requested supplier audits.
• Engage team members and other Subject Matter Experts to address process concerns related to supplier quality.
• Assist and utilize the deviation process to ensure proper communication of supplier changes or concerns to the customer as required.
• Lead the SCAR process in response to a customer request for supplier corrective action, including responding to complaints and inquiries in their system.
• Maintain supplier quality records and build relationships with suppliers.
• Participate in the Quality Planning, Process FMEA, and Control Plan processes and other new production introduction activities.
• Guide and assist in disposition decisions for Non‑Conforming Material (NCM).
• Promote Excellerate initiatives to improve quality.
• Perform other related duties as required and assigned.

Skills

Problem solving

Structured problem solving tools

Data analysis

Cross-functional teamwork

Communication

Presentation skills

Mentoring

Education

Bachelor's degree in engineering or business

Tools

Visio

Excel

PowerBI

Job description

Key Responsibilities

• Serve as the subject matter expert for supplier activities by managing, maintaining, and improving the Supplier Quality Manual and applicable Excellerate supplier documentation.
• Provide leadership and management of Excellerate supplier‑related issues to ensure proper communication and associated activities within the organization.
• Establish and drive supplier quality performance via supplier scorecard metrics for improvement by collaborating with Supply Chain and Procurement.
• Manage the Part Production Approval Process for all new suppliers.
• Monitor and drive supplier corrective action and improvement to address nonconformances, customer feedback, and repeat process issues via the Supplier Corrective Action Response (SCAR) process.
• Ensure the supplier understands and meets all customer and Excellerate requirements throughout the lifecycle of the product and that changes are communicated to suppliers in a timely manner.
• Participate in the supplier approval process by visiting potential suppliers, conducting supplier assessments, and For Cause audits per Excellerate procedures.
• Serve as the primary customer contact for supplier quality in meetings, customer feedback, and concerns, including supplier specification inquiries and requested supplier audits.
• Engage team members and other Subject Matter Experts to address process concerns related to supplier quality.
• Assist and utilize the deviation process to ensure proper communication of supplier changes or concerns to the customer as required.
• Lead the SCAR process in response to a customer request for supplier corrective action, including responding to complaints and inquiries in their system.
• Maintain supplier quality records and build relationships with suppliers.
• Participate in the Quality Planning, Process FMEA, and Control Plan processes and other new production introduction activities.
• Guide and assist in disposition decisions for Non‑Conforming Material (NCM).
• Promote Excellerate initiatives to improve quality.
• Perform other related duties as required and assigned.

Minimum Requirements

• Education: A minimum of 2 years of related industry experience is required; a bachelor’s degree in a business or engineering discipline is preferred.
• Experience: Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
• Ability to work well in a fast‑paced manufacturing environment.
• Strong ability to identify and solve problems proactively using structured problem‑solving tools (FMEA, DMAIC, 8D, etc.), including making timely and effective decisions.
• Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence, and responsibility.
• Ability to design and conduct experiments, and to analyze, interpret, validate, and communicate data to key stakeholders.
• Ability to seek out best practices and apply them within their assigned area.
• Ability to apply knowledge, logic, and reasoning using mathematics, statistics, science, and engineering applications.
• Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health, and safety.
• Includes documentation and controls to ensure long‑term sustainability.
• Ability to become a Subject Matter Expert for an assigned system or process.
• Ability to coach and mentor site support functions within assigned areas of expertise.
• Ability to operate effectively in a cross‑functional team environment.
• Ability to effectively lead projects involving cross‑functional team members.
• Ability to learn and utilize a variety of computer programs such as Visio, Excel, PowerBI, and other applicable Excellerate software programs.
• Strong attention to detail, time management skills, and organizational skills.
• Strong written and verbal communication skills, including the ability to effectively interact with others.
• Must have strong presentation skills and the ability to represent Excellerate in a professional manner.
• Ability to maintain the confidentiality of all customer and company information.

Travel: 10–25% based on company need.

Work Schedule: This position works between the hours of 7AM and 5PM, Monday‑Friday. However, work may be performed at any time on any day of the week to meet business needs.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

FTI participates in E‑Verify; please review the E‑Verify Participation and Department of Justice, Immigrant and Employee Rights Section (IER) Right‑to‑Work posters to review your legal rights and protections as a prospective employee.