Key Responsibilities
- Supplier Qualification and Management
- Evaluate, qualify, and approve new suppliers based on quality, technical, and regulatory requirements.
- Conduct supplier risk assessments and maintain the Approved Supplier List (ASL).
- Monitor supplier performance through quality metrics, delivery performance, defect rates, and scorecards.
- Manage supplier re‑evaluation and periodic performance reviews.
- Supplier Audits and Compliance
- Plan and conduct supplier audits, including initial qualification, surveillance, and for‑cause audits.
- Ensure supplier compliance with ISO 13485, applicable FDA Quality Management System Regulation (QMSR), and other relevant regulatory requirements.
- Review supplier quality systems, manufacturing processes, inspection methods, and documentation.
- Track audit findings and verify the effectiveness of corrective actions.
- Non‑Conformance and CAPA Management
- Investigate supplier‑related non‑conformances, material rejections, and quality complaints.
- Coordinate root cause analysis using methods such as 5 Whys, Fishbone Analysis, and 8D.
- Drive supplier corrective and preventive actions (SCAR/CAPA) and ensure timely closure.
- Assess the effectiveness of corrective actions and prevent recurrence of quality issues.
- Quality Planning and Engineering
- Review supplier PPAP/FAI documentation, where applicable, inspection plans, and control plans.
- Support risk management activities, including PFMEA and supplier process risk assessments.
- Participate in APQP, process validation, and supplier change‑control activities as applicable.
- Support qualification of new components, materials, manufacturing processes, and suppliers.
- Documentation and Continuous Improvement
- Maintain supplier audit reports, quality agreements, risk assessments, and qualification records.
- Support incoming inspection improvement and supplier defect reduction initiatives.
- Collaborate with Procurement, Manufacturing, R&D, Regulatory Affairs, and Quality Assurance teams.
- Support internal audits, external audits, and regulatory inspections.
Required Qualifications
- Bachelor's degree in Mechanical Engineering, Biomedical Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline.
- 3–7 years of experience in supplier quality, quality assurance, or quality engineering.
- Relevant experience in the medical device, medical equipment, diagnostics, or regulated healthcare manufacturing industry.
- Working knowledge of ISO 13485 and medical device quality management systems.
- Experience in supplier audits, supplier qualification, SCAR/CAPA, root cause analysis, and non‑conformance management.
- Familiarity with risk management principles, traceability, change control, and document control.
- Strong analytical, problem‑solving, communication, and supplier management skills.
Preferred Qualifications
- Lead auditor or internal auditor training for ISO 13485.
- Knowledge of FDA 21 CFR Part 820 and the Quality Management System Regulation (QMSR).
- Experience with ISO 14971 risk management.
- Familiarity with MDSAP, where applicable.
- Experience with machined components, molded plastics, electronics, sterilization, packaging, or contract manufacturing suppliers.
- Knowledge of statistical process control (SPC), measurement system analysis (MSA), and process capability studies.
- Experience with ERP, QMS, or supplier management systems.
Key Performance Indicators (KPIs)
- Supplier defect and incoming rejection rates.
- Supplier corrective action closure time and effectiveness.
- Supplier audit completion and compliance rates.
- Supplier quality scorecard performance.
- Reduction in supplier‑related non‑conformances.
- Supplier qualification and requalification completion.
- Supplier‑driven cost of poor quality.
Key Skills
Supplier Audits | ISO 13485 | FDA QMSR | Supplier Qualification | SCAR/CAPA | Root Cause Analysis | 8D | PFMEA | Risk Management | FAI | PPAP | Change Control | Non‑Conformance Management | Continuous Improvement.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”