Supplemental & Group Growth Enablement Coordinator

Horace Mann; Springfield (IL); On-site; USD 61,900 - 91,300; Full time

Job summary

Horace Mann is seeking a Supplemental & Group Growth Enablement Coordinator in Springfield, Illinois. This role involves supporting and coordinating key operational and strategic initiatives to drive growth across the business. Candidates should have at least 3 years of related experience and strong project coordination skills. The salary range for this position is between $61,900 and $91,300 annually, commensurate with experience and location. This is a fantastic opportunity in a purpose-driven organization.

Qualifications

• 3+ years of experience in insurance, project coordination, operations, or enablement roles.
• Familiarity with process and operational enablement tools.
• Demonstrated ability to translate strategic objectives into actionable workflows.

Responsibilities

• Support planning and execution of operational initiatives.
• Partner with various teams to ensure process readiness.
• Facilitate cross-functional alignment and communication.

Skills

Project coordination

Communication skills

Operational enablement tools

Organizational skills

Data analysis

UX/UI design principles

Education

H.S. Diploma or GED

Bachelor’s degree

Tools

Progress tracking tools

Knowledge management systems

Job description

Horace Mann is seeking a highly organized and proactive Supplemental & Group Growth Enablement Coordinator to support the planning, coordination, and delivery of key strategic and operational initiatives.

This role plays an essential part in connecting strategy, marketing, and operational execution to drive sustainable growth across Horace Mann’s Supplemental & Group business. The ideal candidate will be a strong communicator and systems thinker, someone who thrives in a collaborative environment, aligns teams around shared goals, and ensures every initiative runs efficiently and effectively from start to finish.

If you’re energized by process improvement, cross-functional collaboration, and helping translate strategy into action, this is a fantastic opportunity to make an impact in a purpose-driven organization.

Key Responsibilities

Operational & Strategic Enablement

• Support the planning, coordination, and execution of key operational and strategic initiatives across the Supplemental & Group division.
• Partner with business operations, product, IT, compliance, and sales support teams to ensure process readiness and change adoption.
• Design, maintain, and train teams on tools, resources, and documentation that support internal systems, workflows, and go‑to‑market strategies.
• Develop and manage project‑specific communication plans, resource hubs, and training logistics.
• Facilitate cross‑functional alignment by ensuring stakeholders have timely access to updates, structured content, and learning materials.
• Contribute to, or lead the creation of, SOPs, playbooks, onboarding materials, and process documentation that improve consistency, adoption, and efficiency.
• Monitor process adoption, engagement, and performance metrics to evaluate the effectiveness of enablement efforts and identify opportunities for improvement.
• Support maintenance of digital content and platforms (e.g., website updates, content libraries, internal resources) in alignment with established brand and messaging guidelines.

Growth & Marketing Support

• Enable sustainable growth across the Supplemental & Group business by connecting strategy, marketing, and operations to achieve revenue and engagement goals.
• Support partner and channel enablement, ensuring TPAs, agents, and internal teams have the collateral and tools needed for effective go‑to‑market execution including coordination of digital and platform‑related initiatives across teams.
• Help coordinate integrated marketing campaigns and partnerships, ensuring alignment with enterprise objectives and compliance standards.
• Collaborate with Marketing, Sales, Product, Compliance, and Technology teams to optimize systems and streamline workflows for efficiency.
• Foster data‑informed decision‑making through analytics and insights that refine enablement and marketing efforts.
• Serve as a connector and communicator between leadership vision and execution teams to enhance organizational agility and collaboration.

Qualifications & Experience

• H.S. Diploma or GED equivalent, required.
• Bachelor’s degree is strongly preferred.
• 3+ years of experience in insurance, project coordination, operations, or enablement roles.
• Familiarity with process and operational enablement tools (SOPs, project plans, intake forms, etc.).
• Proficiency in UX/UI design principles and research methodologies to enhance user experience and engagement.
• Demonstrated ability to translate strategic objectives into actionable workflows and project plans.
• Strong skills in internal communication, knowledge management, and stakeholder engagement.
• Experience with progress tracking tools, knowledge hubs, or reporting dashboards.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Additional Information

• Normal office environment.
• Periodic travel may be required.

Salary Range

• $61,900.00- $91,300.00/annually

Salary is commensurate to experience, location, etc.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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