Supervisory Transportation Security Officer: Lead & Ops

TSA Job Listings; Southport (CT); On-site; USD 34,000 - 69,000; Full time

Job summary

The Transportation Security Administration (TSA) in Southport, NC is seeking Supervisory Transportation Security Officers (STSOs) to manage the daily passenger and baggage screening operations. You will supervise Transportation Security Officers and Lead Transportation Security Officers, coordinate staffing, and apply TSA procedures to security decisions.

This role requires sound judgment, clear communication, and the ability to lead during routine operations and security incidents.

Qualifications

• Experience supervising Transportation Security Officers or similar roles is preferred.
• Ability to make security-based decisions and to coach staff.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures and judgement.
• Review employee performance and provide coaching and feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergencies.
• Prepare operational briefings, logs, incident reports, and management communications.
• Coordinate with airport stakeholders and TSA leadership when required.
• Recommend improvements to screening procedures and staffing plans.

Job description

The Transportation Security Administration (TSA) in Southport, NC is seeking Supervisory Transportation Security Officers (STSOs) to manage the daily passenger and baggage screening operations. You will supervise Transportation Security Officers and Lead Transportation Security Officers, coordinate staffing, and apply TSA procedures to security decisions.

This role requires sound judgment, clear communication, and the ability to lead during routine operations and security incidents.