Supervisory Nurse (WIPCC)

Indian Health Service; Gallup (NM); On-site; USD 85,000 - 110,000; Full time

Job summary

Indian Health Service is seeking a Supervisory Clinical Nurse at Gallup Indian Medical Center to provide leadership, direction, and clinical expertise in planning, delivering, and evaluating outpatient nursing services.

The role includes supervising the Walk-In Primary Care Clinic, ensuring adequate staffing, safety, and regulatory compliance, and maintaining nursing competencies across all ages. This is a federally employed nursing leadership position.

Qualifications

• Graduate or higher level degree in professional nursing education is required.
• Current, active, full, and unrestricted nursing license in the United States.
• Experience supervising in a high-volume clinic and providing clinical oversight.
• Ability to manage staffing, ensure regulatory compliance, and lead quality improvement.

Responsibilities

• Supervises and coordinates all aspects of an outpatient clinic's nursing unit with leadership and direction.
• Provides supervision for the Supervisory Clinical Nurse (SCN) role and oversees work planning and evaluation.
• Manages staffing, unit safety, and communications within the branch and staff.
• Maintains nursing competencies and leadership knowledge; covers staffing shortages as needed.
• Performs professional nursing assessments across all patient ages.

Education

Nursing degree (BSN preferred)

Job description

Summary

This position provides leadership, direction, and technical expertise in the planning, development implementation and evaluation of delivery of nursing services to maintain continuity of comprehensive nursing care at Gallup Indian Medical Center. Incumbent provides direct supervision in Walk-In Primary Care Clinic.

Real ID Requirement

A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

• Supervises, directs and coordinates all aspects of an outpatient clinic's nursing unit by providing leadership, direction, and technical expertise in planning, development, implementation, and evaluation of work performance and delivery of nursing services.
• Supervisory Clinical Nurse (SCN), exercising specific responsibility to assure that nursing care is provided, and for accomplishment of work planning, work direction and work performance evaluation.
• Manage the clinical unit by providing adequate unit staffing, unit organizational functions, unit safety (a safety management program is in place) and Branch communications (unit meetings are planned and information is disseminated to the staff).
• Maintain competency in current nursing skills, knowledge, practices, procedures, leadership and management knowledge and abilities.
• Perform nursing care duties as needed to maintain nursing skills and to cover staffing shortages. Performs professional assessment on all ages of patients.

Total Compensation Package

Registered Nurse Total Compensation | Pay (ihs.gov)

• Supervises, directs and coordinates all aspects of an outpatient clinic's nursing unit by providing leadership, direction, and technical expertise in planning, development, implementation, and evaluation of work performance and delivery of nursing services.
• Supervisory Clinical Nurse (SCN), exercising specific responsibility to assure that nursing care is provided, and for accomplishment of work planning, work direction and work performance evaluation.
• Manage the clinical unit by providing adequate unit staffing, unit organizational functions, unit safety (a safety management program is in place) and Branch communications (unit meetings are planned and information is disseminated to the staff).
• Maintain competency in current nursing skills, knowledge, practices, procedures, leadership and management knowledge and abilities.
• Perform nursing care duties as needed to maintain nursing skills and to cover staffing shortages. Performs professional assessment on all ages of patients.

Requirements

• Selectee may be subject to a probationary period
• U.S. Citizenship is required
• Selective Service Registration is required for males born after 12/31/1959
• This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
• A one-year supervisory/managerial probationary period may be required upon selection/placement.
• Confidential Financial Disclosure Form required.
• IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance.
• The selected individual is required to obtain and maintain medical staff clinical privileges, including any licensure requirements. If privileges are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
• You will need to set up direct deposit so we can pay you.

Background Investigation

If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver\'s license, it must be REAL ID-compliant.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Basic Requirements

BASIC REQUIREMENT(S):

Education

A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

Degree from Foreign Nursing School

Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools.

Licensure

For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

Minimum Qualifications

GS-12: Your resume must demonstrate at least one (1) year of specialized experience with the particular knowledge, skills, and abilities to successfully perform the duties of the position to at least the GS-12 level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Supervise in a high-volume Walk-In Primary Care Clinic, providing leadership, operation oversight, managing staffing schedules and evaluating nursing personnel. Provide clinical oversight, prioritize patient flow, oversee daily clinic operations, monitor workload, performance metrics and maintain regulatory compliance. Performance management, mentor staff, develop and implement policies, monitor clinical outcomes, implement corrective actions and continuous process improvement initiatives.

SUPERVISORY AND MANAGERIAL ABILITIES

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
• Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
• Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Transcript Information

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional Information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position is ineligible for the Bargaining Unit.

The Indian Health Service (IHS), National Health Service Corps (NHSC), And The Health Resources And Services Administration (HRSA) Have Student Loan Repayment Programs For Qualifying Health Disciplines. This Is a Competitive Process Separate From The Hiring Process. Opportunities For LRP Are Based On Agency Hiring Priorities And Availability Of Funds. For Additional Information Please Visit

For IHS - http://www.ihs.gov/loanrepayment/

For NHSC - https://nhsc.hrsa.gov/loanrepayment/

For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps

Application Evaluation

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.

Assessment Questions

• How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
• In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
• How would you help advance the President's Executive Orders and policy priorities in this role?
• How has a strong work ethic contributed to your professional, academic or personal achievements?
• Your responses are optional and will not be scored.
• However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
• You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.