SUPERVISORY IT SPECIALIST (CUSTSPT)

US Defense Information Systems Agency; Fort Meade (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

The US Defense Information Systems Agency (DISA) is recruiting for a Senior IT/Planning role at the GG-14 level under the Cyber Excepted Service to support the mission of US Cyber Command. This position is located at DISA EX/OPNS PLANS & EX DIR (J-3/5/7) – OPNS DIV (J3) (ORG EX352) and emphasizes planning, coordination, and policy development.

Qualifying experience includes applying structured planning to develop operational plans or directives, leading planning teams, analyzing complex IT

Qualifications

• Attention to Detail: Experience reviewing IT-related work and ensuring accuracy and consistency with standards.
• Customer Service: Developing and maintaining relationships with customers and identifying IT products or services to meet their needs.
• Oral Communication: Briefing senior-level management and IT staff on status of IT systems and projects, communicating complex technical information to a non-technical audience.
• Problem Solving: Identifying alternatives to address highly complex IT-related issues and evaluating information sources to generate solutions.
• All qualifications must be met within 30 days after the closing date of the announcement.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA EX/OPNS PLANS & EX DIR (J-3/5/7) - OPNS DIV (J3) (ORG EX352). In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

• Attention to Detail - Experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
• Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
• Oral Communication - Briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
• Problem Solving - Identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

Qualifying Experience:

To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as:Applying a structured planning process to develop operational plans or directives;
or leading planning teams to analyze courses of action; or analyzing complex technical and operational problems to develop solutions for senior leadership; or developing and interpreting IT policies and strategies for enterprise services

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.