Supervisory IT Program Manager

US Deputy Assistant Secretary for Information and Technology; Salt Lake City (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

The Department of Veterans Affairs, Office of Information and Technology (OIT), Product Delivery Service (PDS) Health Services Portfolio, is seeking a senior IT program manager to lead complex health IT software development programs.

Candidates must have at least one year at GS-14 level, extensive acquisition/contracting experience over $25M, and proven Agile leadership. Emphasis on attention to detail, customer service, oral communication, and problem solving.

Qualifications

• Experience must be IT related; may be paid/unpaid or via IT training.
• Five core competencies: attention to detail, customer service, oral communication, problem solving.
• Extensive acquisition/procurement experience for IT contracts ≥ $50 million.
• Specialized experience: 1 year at GS-14 level managing major health IT software programs >$25M with Agile.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

The position is in the Department of Veterans Affairs, Office of Information and Technology (OIT), Product Delivery Service (PDS) Health Services Portfolio. OIT is responsible for the implementation of information technologies that are aligned with the business strategies of the Department of Veterans Administration (VA), from Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), National Cemetery Administration (NCA) and Corporate offices. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026.

You must meet the Basic Requirements Experience, Specialized Experience and Selective Placement Factors to qualify for this series as described below:

Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Selective Placement Factor

In addition to the minimum qualifications described above, you must entirely meet the following requirement(s) to be considered qualified for the position: Extensive experience with acquisition/procurement for Information Technology contracts valued no less than $50 million.

Specialized Experience

You must possess a minimum of one (1) year of experience equivalent to at least the GS-14 level. Specialized experience for this position is defined as: experience leading or managing major complex multi-year health care IT software development programs with program budgets greater than $25 Million, demonstrating success utilizing Agile principles, including extensive acquisition/contracting experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.