SUPERVISORY FINANCIAL SPECIALIST.

DFAS; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

DFAS in Indianapolis is seeking a qualified professional to support the Military Pay Case Team at the DCMO Call Center. You will collaborate to develop new work sites, assess workload, and support systems, while implementing standard work processes to improve accuracy and productivity.

You will review SOPs, participate in system tests, and generate detailed reports to identify problems and modify processes. A background in financial management and DoD policies is essential.

Qualifications

• Monitoring financial systems to identify weaknesses and ensure compliance.
• Analyzing the impact of laws and regulations on financial policies, operations and systems and recommending changes to maintain compliance.
• Resolving complex financial inquiries in a call center environment.

Responsibilities

• Develops and implements standard work processes to improve productivity.
• Reviews, prepares, and revises Standard Operating Procedures (SOPs).
• Plans, organizes, directs, coordinates and reviews the work of subordinate branches.
• Evaluates internal payment policies and DoD directives for compliance.

Skills

Financial systems monitoring

Regulatory impact analysis

Call center support

Education

Graduate degree substitution for experience

Job description

Duties

• This position is with the DCMO Call Center. (Military Pay Case Team)
• Serves as a liaison to support the development of new work sites or transfers. Assists in assessing workload, personnel requirements, and systems support requirements.
• Develops and implements standard work processes to enhance detection and correction of errors, uniformity of procedures, and improvement of the organization’s productivity.
• Assists in review, preparation, and revision of Standard Operation Procedures (SOPs).
• Participates in financial systems tests, and analyzes and evaluates the effectiveness of ADP applications used by the Organization.
• Develops detailed reports based on results of systems tests identifying problems, errors, and needed modifications.
• Plans, organizes, directs, coordinates and reviews the work of subordinate branches involved in carrying out the mission and functions of the division.
• Ensures efficient utilization and professional development of staff. Accepts, amends, or rejects work, appraises the performance of staff members.
• Evaluates internal payment policies, procedures, controls, and work outputs to ensure compliance with Department of Defense (DoD) payment policies and directives.

Requirements

• Must be a U.S Citizen
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Obtain/Maintain Financial Management Certification
• New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
• Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Qualifications

Specialized Experience: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-9) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience Defined As: monitoring financial systems to identify weaknesses and ensure compliance; analyzing the impact of laws and regulations on financial policies, operations and systems and recommending changes to maintain compliance; and resolving complex financial inquiries in a call center environment.

You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

GS-11 Substitution of Education for Experience: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed higher-level graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.

Additional information

• Moving expenses will not be paid.
• Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
• We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
• Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
• As a condition of employment, you may be required to serve a 1-year probationary period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.
• A one year supervisory or managerial probationary period may be required.
• We may use this announcement to fill additional vacancies within 120 days of the closing date.
• This position is Exempt from the Fair Labor Standards Act.
• Travel requirement is None (0%).
• This position is not covered by a bargaining unit.
• Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300,
• The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
• Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see
• This position requires you to obtain and maintain a Level 2 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 2 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.