Supervisory CBP Officer (Field Programs)

U.S. Immigration and Customs Enforcement; Miami (FL); Presencial; USD 138.000 - 179.000; Jornada completa

Descripción de la vacante

U.S. Customs and Border Protection is seeking a Supervisory CBP Officer (GS-14) in the Miami area. You will coordinate field operations, ensure policy compliance, and oversee multi-unit programs to safeguard the homeland and facilitate legitimate travel and trade.

The role requires leadership in program oversight, performance evaluation, and resource management, with eligibility for Federal retirement coverage. Candidates must meet stringent background and eligibility criteria.

Formación

• Coordinating operational efforts across multiple units, teams, task forces, and/or entities.
• Promoting management accountability and operational integrity by ensuring policy compliance for respective areas.
• Monitoring and evaluating employee work products, conducting performance evaluations, hearing and resolving employee complaints, and supporting employee development.
• Developing measures and evaluating performance, making recommendations for program improvement, and managing all resources.

Responsabilidades

• Coordinating operational efforts across multiple units, teams, task forces, and/or entities.
• Promoting management accountability and operational integrity by ensuring policy compliance for respective areas.
• Monitoring and evaluating employee work products, conducting performance evaluations, hearing and resolving employee complaints, and supporting employee development.
• Developing measures and evaluating performance, making recommendations for program improvement, and managing all resources.

Conocimientos

Coordinating operations across units

Policy compliance oversight

Performance evaluation & coaching

Resource management

Descripción del empleo

Duties

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S.

This position starts at a salary of $137,660.00 (GS-14, Step 1) to $178,963.00 (GS-14, Step 10).

Duties include:

• Conducts a wide variety of duties to protect the U.S. Homeland, enforce federal laws related to antiterrorism and the entry/departure of persons/merchandise/conveyances in and out of the US, and efficiently facilitate legitimate trade and travel.
• Responsible for field operations oversight of measures related to preventing the illegal entry of terrorists and their associates, anti-smuggling, anti-fraud, criminality, contraband, and other enforcement efforts.
• Ensures implementation by subordinate organizations and operating units of the goals and objectives of DHS and CBP. Determines goals and objectives that need additional emphasis; develops measures and evaluate performance; makes recommendations for program improvement; and manages all resources related to CBP enforcement activities, Policy Compliance, and Labor Employee Relations.
• Plans and schedules work on a daily basis. Sets and adjusts priorities and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective considerations of the difficulty, requirements of assignments, and capabilities of employees.

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position

Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section

If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position

Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the Qualifications section.

Firearm Requirement

This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.

Residency

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation and/or polygraph
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• You must have taken the required CBP Officer Promotional Assessment component and have a passing Total Score
• DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.

This vacancy has a local commuting area requirement, as defined below:

• The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or
• The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable
• For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.

Qualifications

Experience

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Coordinating operational efforts across multiple units, teams, task forces, and/or entities.
• Promoting management accountability and operational integrity by ensuring policy compliance for respective areas.
• Monitoring and evaluating employee work products, conducting performance evaluations, hearing and resolving employee complaints, and supporting employee development.
• Ensuring policy compliance and accurate reporting for respective areas by conducting self-inspections, preparing for audits, and performing operational spot check.
• Developing measures and evaluating performance, making recommendations for program improvement, and managing all resources.

NOTE

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Secondary CBPO Special Retirement Coverage

This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers ( ; , ; and . Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at [phone].

The customs and border protection officer mandatory separation provisions of do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.

Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement

This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. As defined in 5 C.F.R. § 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/27/2026

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link:

Polygraph Examination

The Supervisory CBP Officer (Field Programs) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see .

Polygraph Reciprocity

CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.

Polygraph Waiver

Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

Probationary Period

Current and former federal employees may be required to serve or complete a probationary period.

Physical/Medical Requirements

Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our and visit our .

Physical Fitness Test

You will be required to successfully pass the Pre-employment Fitness Test. Please view both and , a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Bargaining Unit

This position is not covered under the bargaining unit.

Motor Vehicle Operation

You must possess the Ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.

Security Clearance

You may be required to obtain a Secret or higher level clearance for this position.

All first-line appointed supervisors, who have never completed a supervisory probationary period are required to successfully complete the Essential Supervisory Skills (ESS) course during their supervisory probationary period.