Supervisory Airway Transportation Systems Specialist (SSC Manager)

Federal Aviation Administration

Boston (MA)

On-site

USD 127,000 - 196,000

Full time

43 hours ago

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Job summary

The Supervisory Airway Transportation Systems Specialist (SSC Manager) at the Federal Aviation Administration in Boston directs the SSC's administrative and technical work, overseeing ATSS and support staff delivering NAS services to en route and terminal air traffic control.

Reporting to the District Manager, the SSC Manager sets priorities, allocates resources, coaches staff, handles performance reviews, and coordinates training and policy compliance to meet organizational goals.

Responsibilities

Plan and direct administrative and technical work for ATSS and staff within an SSC.
Supervise employees across one or more SSC/duty locations.
Set priorities, assign tasks, monitor performance, and coach staff.
Justify awards/bonuses and manage budget planning.
Identify training needs and coordinate development opportunities.
Resolve employee complaints and administer disciplinary actions when needed.
Resource planning and policy implementation to meet mission objectives.
Communicate with management and external parties to align projects.

Job description

Supervisory Airway Transportation Systems Specialist (SSC Manager)

Department: Department of Transportation

Serves as a front-line Supervisory Airway Transportation Systems Specialist, for a System Support Center (SSC). Serves as the System Support Center Manager.

Key Responsibilities

Has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to en route/terminal air traffic control to commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (OM) or District Facilities Manager (DFM).

Directs the work of subordinate employees for at least one organizational unit/project/program within a major subdivision. May be responsible for supervising employees in more than one SSC/duty location.

Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave.

Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instruction to employees on technical, operational, and/or administrative matters.

Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment.

Applies advanced knowledge of the technical aspects of the work directed, and advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements.

Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines.

Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion.

Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organizational performance measures.

Consults with higher management to ensure the alignment of project/programs with the tactical (short-term) objectives of the major subdivision.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $126599 – $196267/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.