Supervisory Air Traffic Control Specialist (Operations Supervisor)

Federal Aviation Administration; Jacksonville (FL); On-site; USD 134,000 - 174,000; Full time

Job summary

Federal Aviation Administration in Jacksonville is seeking a Supervisory Air Traffic Control Specialist (Operations Supervisor) to lead a team of Developmental and Certified Professional Controllers within a terminal facility; responsible for planning and directing operations in delegated areas.

You will supervise staff, assign work, set priorities, approve leave, provide coaching, evaluate performance, and address employee concerns.

Responsibilities

• Supervises staff of air traffic control specialists responsible for air traffic control assignments within a geographic area.
• Plans and assigns work, sets priorities and schedules; approves leave and counsels employees.
• Evaluates performance and handles employee complaints; identifies training needs and improves production quality.
• Coordinates staffing and procedures to meet higher-level decisions; supports labor-management partnership.

Job description

Supervisory Air Traffic Control Specialist (Operations Supervisor)

• Department: Department of Transportation

Serves as an Operations Supervisor in a terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.

Key Responsibilities

Supervises a staff of air traffic control specialist who are responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings.

Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $134172 – $174423/yr.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.