Supervisor, Warehouse (Merchandise)

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor for their Warehouse operations. This role is pivotal in ensuring exceptional service and safety standards while managing a team of ambassadors. You will oversee inventory control, assist in training, and maintain high-quality service levels. With a focus on creating a positive atmosphere, you will help foster a culture of teamwork and excellence. If you are passionate about leadership and operational efficiency, this opportunity offers a dynamic work environment with exciting perks and growth potential.

Benefits

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Previous warehouse experience required.
• Must have a valid Florida driver's license.

Responsibilities

• Supervise receiving, labeling, storage, and distribution of warehouse goods.
• Maintain a safe and clean working environment for guests and ambassadors.

Skills

Leadership

Communication Skills

Inventory Management

Safety Compliance

Team Management

Education

High School Diploma or equivalent

Tools

SAP

MMS system

Job description

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Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

You will supervise one or more storage venues with a focus on exceeding service, safety, and quality expectations. You will be responsible for generating significant revenue volume while also fostering a positive atmosphere and ensuring the highest level of Ambassador performance and guest service. You will:

• Oversee and assist in the receiving, labeling, storage, and distribution of all warehouse goods.
• Responsible for inventory quality and control of merchandise and culinary products.
• Communicate daily with all levels of leadership.
• Process daily paperwork in SAP or MMS system.
• Assist Warehouse leader with the training of ambassadors and assistant supervisors while ensuring and complying with all SEA grooming guidelines and employment standards
• Supervise and counsel ambassadors and assistant supervisors will be ensuring proper training and development in accordance with SEA guidelines
• Complete appropriate paperwork and administer developmental documentation
• Establish and maintain a positive atmosphere which ensures the highest level of ambassador engagement
• Comply with the area opening and closing procedures and ensure all ambassadors and assistant supervisor complete tasks within a timely manner
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE), lifting, and reporting unsafe situations
• Maintain a safe and clean working environment for guests and ambassadors
• Maintain and enforce company standards and policies.
  
  

What It Takes To Succeed

• Must be at least 18 years old
• Must be able to lift 50-100 lbs.
• Must have a valid Florida drivers’ license
• Previous warehouse experience required
• One (1) year of leadership experience with no significant performance deficiencies within last 6 months or equivalent external experience preferred
• High School Diploma or equivalent preferred
• Must be a focused individual who can complete tasks independently, but also possess the ability to work within a group and lead multiple personnel
• Must be knowledgeable in all areas of the department including ambassador and supervisory roles
• Must have excellent communication skills
• Must be able to work a flexible schedule including weekends and holidays
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
• Must be willing to comply and ensure all ambassadors comply with all SEA grooming guidelines and employment standards
• Merchandise Warehouse hours: Monday - Friday 7:30am - 3:30pm
  
  

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan
  
  

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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