Supervisor, Valet Operations

Metropolis Technologies; Sacramento (CA); On-site; USD 100,000 - 125,000; Part time

Job summary

A leading AI firm is seeking a valet to manage parking operations in Sacramento. Responsibilities include greeting guests, driving and parking vehicles safely, and training staff. Applicants should have a high school diploma and a valid driver's license. This role offers competitive pay and various employee benefits including medical and retirement plans.

Benefits

Medical, dental, and vision insurance

401k

Paid time off

Qualifications

• Minimum 6 months related experience or training.
• Valid state-issued driver's license and acceptable driving record.
• Ability to drive a manual transmission vehicle may be required.

Responsibilities

• Greet guests courteously.
• Drive, park, and retrieve vehicles safely.
• Assist with hiring, training, and coaching valet team.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Education

High school diploma or equivalent

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. We are reinventing parking to power checkout-free experiences anywhere you go, saving time for everyday living, working, and playing.

Responsibilities

Salary Range: $20 per hour

Benefits: Eligible employees will participate in medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Basic Function – Assist in the day-to-day management of a location ensuring that valet operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Greet guests courteously.
• Ensure customers are receiving timely service.
• Assist customers in and out of their vehicle.
• Drive, park, and retrieve customer vehicles in a safe and professional manner.
• Assist with hiring, training, and coaching an excellent valet team.
• Create a staffing schedule according to the anticipated daily vehicle volume.
• Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
• Prepare and process daily paperwork according to audit compliance standards.
• Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
• Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity.
• Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations.
• Substitute for any position, if necessary.
• Complete other duties as needed.

Qualifications

Education/Experience – Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.

Driver’s License – Required to have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.

Oral Communication – Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication – Writes clearly and informatively; Able to read and interpret written information.

Customer Service – Maintains positive attitude. Responds to requests for service and assistance professionally and courteously.

Adaptability – Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment – Exhibits sound and accurate judgment.

Physical Demands – The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and talk. The employee will walk and run for extended periods of time to park and retrieve vehicles, including the use of stairs and elevators. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities include close vision, peripheral vision and ability to adjust focus.

EEO – SP+ is an equal opportunity employer committed to recruit, hire, train, and promote in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other protected classes. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location – US-CA-SACRAMENTO

Notes – SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy. Data collected may be retained as part of candidate records if hired. For New York City applicants, accommodations and data retention policy questions can be directed to [e-mail].