Supervisor, UPS

CPG; Dallas (TX); On-site; USD 75,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Employee Referral Program

Employee Assistance Program (EAP)

Job summary

CPG is seeking a UPS Supervisor in Dallas, TX to lead a mission critical mechanical services team. The role focuses on safe, efficient installation, service, maintenance, and operation of UPS systems supporting data center environments.

As technical leader, you will guide field teams, ensure contract compliance, and coordinate with Project and Contract Managers. Travel up to 50% is required, and you will mentor technicians while maintaining safety and quality standards.

Qualifications

• 7+ years of large commercial UPS service experience.
• 8 years preferred.
• Ability to travel up to 50%.
• Must be a U.S. citizen.
• Experience with DDC, pneumatic, and Variable Frequency Drive controls.
• Experience leading teams and coordinating with Project or Contract Managers.

Responsibilities

• Lead UPS technicians and develop team competency.
• Perform preventive maintenance and repairs on UPS systems.
• Coordinate with Project Managers for labor, materials, and scheduling.
• Travel to customer sites to manage service and installation.
• Ensure safety compliance and quality standards.

Skills

Leadership

Training

Communication

Travel

Safety compliance

Customer relations

Education

High School Diploma or GED

EPA Universal Certification

Tools

DDC controls

Pneumatic systems

VFD controls

Job description

Position: Supervisor, UPS

Location: Dallas, TX

Job Id: 1437

# of Openings: 1

Title: Supervisor, UPS

Location: Dallas, TX

Position Summary

The UPS Supervisor provides day-to-day leadership for CPG's mission critical mechanical services team. This role oversees the safe, efficient, and high-quality installation, service, maintenance, troubleshooting, and operation of UPS systems supporting critical facilities and data center environments. The UPS Supervisor serves as a technical leader and field supervisor, ensuring contract compliance, workforce readiness, job planning, customer satisfaction, and adherence to applicable safety standards, codes, and company procedures.

Essential Duties and Responsibilities

• Provide effective oversight, leadership, and administration of safety processes, procedures, and field work practices.
• Lead, train, influence, and motivate UPS technicians while supporting the continued development of team competency and technical capability.
• Perform and oversee preventive maintenance, troubleshooting, routine repairs, and emergency repairs on mission critical UPS systems without supervision.
• Provide technical guidance regarding the installation, service, maintenance, and operation of data center mechanical equipment.
• Support UPS equipment including, but not limited to, UPS, PDU electrical systems.
• Maintain, upgrade, and back up Building Automation Software as required, including systems using pneumatic, DDC, and Variable Frequency Drive controls.
• Travel to customer sites to manage UPS service, installation, replacement, maintenance, commissioning, and troubleshooting activities.
• Plan and maintain work systems, procedures, and policies that enable safe, efficient, and high-quality performance by CPG technicians.
• Coordinate labor, logistics, materials, equipment readiness, and job planning with Project and Contract Managers to mitigate delays and support successful project execution.
• Monitor compliance with contractual commitments, applicable federal, state, and local rules, codes, regulations, and customer requirements.
• Maintain high-quality service by enforcing quality and customer service standards, resolving service issues, identifying trends, and recommending system improvements.
• Communicate job expectations, delegate tasks, set deadlines, review and approve weekly timesheets, and support staff management activities.
• Perform site walks and assist with estimating potential new work.
• Respond to after-hours calls and perform on-call after-hour assignments as required.
• Maintain regular and reliable attendance, including expected job-site presence of approximately 50 to 75 percent of the time.
• Perform other duties as assigned.

Qualifications

• Minimum of 7 years of large commercial UPS service experience required; 8 years preferred.
• Successful completion of basic EPMS theory coursework or equivalent experience.
• Demonstrated understanding of proper use of UPS diagnostic tools and instruments.
• Experience with DDC, pneumatic, and Variable Frequency Drive controls.
• Ability to train, influence, and motivate team members while communicating clear job expectations.
• Experience writing pre-job briefs, procedures, service documentation, and technical reports.
• Excellent written and oral communication skills, strong customer relations skills, and the ability to make independent decisions.
• Must be able to travel up to 50%.
• Must be a U.S. citizen.
• Experience in critical facilities including federal facilities, power generation plants, and data centers preferred.
• Project leadership experience, including site walks, estimating, job planning, and coordination with Project or Contract Managers preferred.
• Ability to obtain and maintain a federal security clearance preferred.
• Bilingual skills preferred but not required.

Computer Skills

• Microsoft office (must be proficient in Excel and Word)
• NetSuite preferred but not required

Education/Experience

• Knowledge and experience using Microsoft Office applications, including Excel, Word, Outlook, and Teams preferred.
• Experience maintaining, upgrading, and backing up Building Automation Software as required.
• High School Diploma or GED required.
• Must have at least 2 years' experience with people management

Certificates and Licenses

• Environmental Protection Agency (EPA) Universal Certification required.
• OSHA 10 or OSHA 30 certification preferred.
• Must be able to pass applicable government or client background checks and gain access to required facilities.
• Must have a clear and valid driver's license.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning and directing work, communicating expectations, and supporting team performance.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit; standing and walking are required.
• The noise level in the work environment is usually moderate.
• The employee must occasionally lift and carry up to 50 pounds.

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

• Health Benefits - (Medical, Dental & Vision Insurance)
• Flexible Spending Account Options
• 401K Plan
• Employer paid Life & Disability Insurance
• Paid Time Off
• Employee Referral Program
• Employee Assistance Program (EAP)

Pre Employment Requirements

Employment is contingent upon successful completion of a pre-employment background check, drug screening, and motor vehicle record (MVR) review, in accordance with applicable federal, state, and local laws. Positions requiring driving must have an MVR that meets company and insurance carrier standards.

Equal Opportunity Employer Statement

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Participation in E-Verify

CPG Participates in E-Verify

Pay Range

$74,851 - $112,222 per year