Supervisor, Testing Lab MT

Creative Testing Solutions; Memphis (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Creative Testing Solutions in Memphis, TN seeks a Laboratory Supervisor to coordinate biological specimen testing, oversee staff, and ensure timely, accurate results with strong QA. You will lead workflow, enforce SOPs, and train personnel to uphold CLIA high-complexity standards.

The role requires supervisory experience in a clinical lab, proficiency in data management, and dedication to quality assurance and safety.

Qualifications

• Bachelor's degree in Medical Technology or equivalent satisfies education pathway.
• 2+ years in a progressively responsible lead/supervisor role in a lab.
• 1 year of workflow coordination experience.
• MLs ASCP or equivalent certification and CLIA high complexity competencies required.

Responsibilities

• Hire, supervise, train, and evaluate staff performance.
• Lead workflow and ensure timely, quality test results.
• Coordinate competency assessments and training; document results.

Skills

Analytical skills

Statistics

Problem-solving

Oral and written communication

Strategic thinking

Independent work

Education

Bachelor's in Medical Technology

Bachelor's in chemical/physical/biological sciences

Master's in chemical/physical/biological sciences

Tools

SOP compliance

CLIA high complexity testing

Job description

Job Description SummaryUnder limited direction, this position is responsible for coordinating the testing of biological specimens and reviewing test results and quality assessment data. This position is also responsible for providing skilled technical oversight in the laboratory. Serves as a resource to departments outside area of primary responsibility. Works with other team members to ensure timely and quality test results.Job DescriptionPRIMARY DUTIES AND RESPONSIBILITIESHires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.Leads and develops staff and supervises workflow.Supervises survey and proficiency testing and ensures timely completion.Conducts required competency assessments and completes documentation. Takes appropriate corrective action as necessary. Provides routine and non-routine training to staff, as required, and ensures all training and/or re-training is documented.Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.Supervises and performs routine testing of biological samples. Ensures completion of reagent preparation, pre-qualification, and quality assurance. Ensures accurate records and documentation maintenance. Ensures donor, patient, and employee confidentiality. Accountability for timely release of test results.Maintains acceptable attendance and punctuality per the absence policy.Liaises with vendors and clients and provides direct customer service. Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers.Makes recommendations to revise policies and procedures, as appropriate.Ensures and performs preventive maintenance, quality assurance and calibrations on equipment. Identifies and repairs more complex equipment malfunctions, performs trouble shooting and notifies appropriate personnel if additional service is needed.Ensures and is accountable for maintaining an adequate level of supplies and reagents.Ensures the cleanliness of equipment and work areas. Ensures and is accountable for safety guidelines adherence.Investigates deviations in testing, quality control and preventative maintenance. Is responsible for corrective action and escalates to appropriate management as necessary.Supervises and performs evaluations of reagents, equipment, and new testing methods.Participates on process improvement teams.Performs all other duties, at the discretion of management, as assigned.REQUIRED QUALIFICATIONSEducation & Experience Option 1:Bachelor's Degree in Medical Technology,At least 4 years of subsequent laboratory experience, to include 2 years of experience in a progressively responsible role, such as lead and/or supervisor, and at least 1 year of workflow coordination experience;OREducation & Experience Option 2:Bachelor's Degree or higher from an accredited institution in chemical, physical or biological sciences where education and training meet CFR 493.1489,Six months of supervised relevant training/experience and at least 4 years of subsequent laboratory experience, to include 2 years of experience in a progressively responsible role, such as lead and/or supervisor, and at least 1 year of workflow coordination experience;OREducation & Experience Option 3:Master’s Degree from an accredited institution in chemical, physical or biological sciences where education and training meet CFR 493.1489,Six months of supervised relevant training/experience and at least 2 years of subsequent laboratory experience, to include 2 years of experience in a progressively responsible role, such as lead and/or supervisor, and at least 1 year of workflow coordination experience.MT, MLS ASCP (or equivalent) Certification required.CLIA requirements for High Complexity Testing required.Appropriate state licensure and/or certificate, where applicable, required.Must possess High Complexity Testing competencies required by Standard Operating Procedures (SOPs), CLIA, and other applicable regulatory and accrediting bodies required.Must possess demonstrated advanced clinical laboratory knowledge and competency so as to provide testing quality control, as well as proficient training and guidance to newer staff.Must possess demonstrated proficiency of complex equipment and reagent maintenance, for troubleshooting, and problem resolution. Advanced proficiency must be demonstrated with all equipment at the assigned location.Must possess demonstrated understanding of, and experience with, proficiency survey sample testing.Must possess demonstrated equipment calibration and qualification proficiency for all equipment at the assigned location.Must possess advanced clinical laboratory competency expertise that meets regulatory and SOP requirements, so as to conduct staff competency assessments and training.PREFERRED QUALIFICATIONSTrainer Certification preferred.SKILLS AND ABILITIESMust possess the skills and abilities to successfully perform all assigned duties and responsibilities.Must be able to maintain confidentiality.Must have analytical, statistical, personal organization, and problem-solving skills.Must have proficient computer skills.Ability to think strategically and independently.Effective oral and written communication skills.Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.Able to organize, prioritize, and execute a variable workload and multiple priorities.PHYSICAL & TRAVEL REQUIREMENTSLab work environment: Exposure to biological fluids with potential exposure to infectious organisms. Exposure to extreme cold ( -20⁰C), miscellaneous production chemicals, moving machinery and production equipment. Exposure to high levels of noise on the production floor. Personal protective equipment is required such as protective eyewear, garments and gloves. Specific vision abilities required by this job include close vision, distance, color, peripheral vision, depth perception and the ability to adjust focus.Travel: < 5%5+ hours per shift: Sitting, standing, handling, finger dexterity, pinching3- 5 hours per shift: Lifting to 40 poundsUp to 3 hours per shift: Walking, climbing, bending, squatting, reaching above shoulders, reaching waist to shoulder, reaching knee to waist, reaching floor to knee, grasping items, carrying/move items up to 40 poundsThe above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. Creative Testing Solutions is an Equal Opportunity Employer.Additional Job Details:Shift 1Monday- Friday 8am-4:30pmCreative Testing Solutions is an equal opportunity employer.EEO/Minorities/Females/Disabled/VeteransOur organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [e-mail] to let us know the nature of your request. A representative will respond to accommodation requests within five business days. Please note that this email is for medical/disability accommodations only and any other inquiries will not receive a response.Please see the below information about applicant rights and our commitment to compliance:Know Your Rights: Workplace Discrimination is IllegalPay Transparency Nondiscrimination ProvisionE-Verify ParticipationRight to WorkAll candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.