Supervisor, Supply Chain Operations

NorthShore University HealthSystem; Arlington Heights (IL); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Premium pay

Career growth

Medical options

Tuition reimbursement

Free parking

Wellness program

Health savings account

Retirement match

Paid time off

Community involvement

Job summary

NorthShore University HealthSystem seeks a Supervisor of Supply Chain Operations to lead a day-to-day team responsible for receiving supplies, managing inventories, and distributing products across hospital locations. The role emphasizes efficiency, standardization, and reliability of supply chains within a healthcare setting.

The position requires 2+ years in healthcare supply chain operations, a high school diploma (bachelor's preferred), and ability to coordinate with IT systems like Workday.

Qualifications

• Education: High school Diploma or equivalent; Bachelor's degree preferred.
• Bachelor's degree in supply chain management, operations research, business administration, or related field preferred.

Responsibilities

• Lead, mentor, and develop a high-performing team with guidance and feedback.
• Oversee inventory recalls, conversions, and prevent discrepancies; ensure adequate stock.
• Coordinate par management for efficient operations aligned with goals.
• Monitor KPIs and provide tools/training to teams for success.
• Facilitate change management and training for process improvements.
• Ensure compliance with FDA, OSHA, and regulatory requirements.
• Coordinate IT systems integration (Workday, Nicelabel, Insysiv).
• Collaborate with procurement, warehouse, logistics, and clinical teams to align goals.

Skills

Analytical thinking

Data analysis

Collaboration

Cross-functional teamwork

Adaptability

Regulatory compliance

Attention to detail

Data accuracy

Communication

Problem solving

Influence

Leadership

Empathy

Education

High school diploma or equivalent

Bachelor's degree in supply chain management or related field

Tools

Workday

Nicelabel

Insysiv

Job description

Hourly Pay Range:

$26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Supervisor, Supply Chain Operations


• Location: 800 W. Central in Arlington Heights


• Full Time


• Hours: Monday-Friday 6am-230pm


• Required Travel: no

Job Summary:

The Supervisor, Supply Chain Operations coordinates the activity of and provides direct day-to-day supervision of the personnel engaged in the receiving of supplies into the hospitals, the managing of all Supply Chain inventories and par locations, and the distribution of products to various clinical areas. The Supervisor, Supply Chain Operations also assures that supplies are routed in the most efficient way possible and that the appropriate inventory levels are set and maintained across inventory and par locations. The Healthcare industry is the single largest employer in the United States. Within healthcare, the supply chain function is often considered as critical as the care itself. These days, innovation and ever-evolving clinical practices require a supply chain that is dynamic, customer, focused, and constantly improving. The Supervisor will be heavily involved with elevating current service levels, standardizing processes across the system, and identifying and removing bottlenecks at various levels of the Supply Chain.

What you will do:

• Lead, mentor, and develop a high-performing team, providing guidance, feedback, and support to ensure individual and team success, while fostering a collaborative and positive work environment


• Executing all inventory related recalls and conversions, monitoring various distributor reports to anticipate and respond to needs, helping to resolving inventory discrepancies, and ensuring adequate stock on hand.


• Responsible for overseeing and coordinating all aspects of par management, ensuring efficient operations in alignment with departmental goals and standards


• Adhere to performance benchmarks and KPIs to monitor the effectiveness of team performance. Ensure that team members have the tools necessary for success.


• Facilitate change management efforts by providing training, guidance, and support to stakeholders impacted by process improvements.


• Stay on top of regulatory requirements, industry standards, and best practices in healthcare supply chain management. Ensure compliance with relevant regulations, such as FDA guidelines for medical device distribution, OSHA standards, and mitigate risks associated with supply chain disruptions or shortages


• Ensures incoming shipments of supplies/equipment from vendors are unloaded, received, and distributed according to established departmental and safety standards


• Work closely with IT teams to ensure seamless adoption, integration and implementation of various IT systems such as Workday, Nicelabel, and Insysiv


• Effectively involve departments to ensure buy-in and alignment with organizational goals.


• Collaborate with cross-functional teams, including procurement specialists, warehouse team members, logistics representatives, and healthcare providers, to responds to and solve customer inquiries.

What you will need:

• Education: High school Diploma or equivalent. Bachelor's degree in supply chain management, operations research, business administration, or related field preferred


• Certification: A valid driver's license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.


• Experience: 2+ years of experience in Healthcare Supply Chain Operations


• Unique or Preferred Skills:
  
  
  • Analytical Thinking
  
  
  • Ability to analyze complex data and identify trends or areas for improvement
  
  
  • Collaboration
  
  
  • Works effectively with diverse teams, including clinical and administrative staff
  
  
  • Adaptability
  
  
  • Adjusts to changing healthcare environments and regulatory requirements
  
  
  • Attention to Detail
  
  
  • Ensures accuracy in data analysis and process documentation
  
  
  • Effective Communication
  
  
  • Clearly conveys ideas and findings to various stakeholders
  
  
  • Problem-Solving
  
  
  • Proactively addresses challenges with creative and effective solutions
  
  
  • Ability to influence
  
  
  • Inspires and motivates teams to embrace process improvements
  
  
  • Empathy
  
  
  • Understands the perspectives of both patients and staff to drive improvements that benefit all
  
  
  
  

Physical Requirements:

Medium work (exerting up to 50 lbs. of force occasionally and/or up to 30 lbs. of force frequently and or up to 10 lbs. of force constantly to move objects)

Benefits (For full time or part time positions):

• Premium pay for eligible employees


• Career Pathways to Promote Professional Growth and Development


• Various Medical, Dental, Pet and Vision options


• Tuition Reimbursement


• Free Parking


• Wellness Program Savings Plan


• Health Savings Account Options


• Retirement Options with Company Match


• Paid Time Off and Holiday Pay


• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to \"help